Media content will not open

[Pyotrus]

Love my new 822 but I cannot open media content received via text message. Messages are being sent from an IPhone 4S via the Verizon Network.

 

[BooMaLiCiOuS]

I had the same issue a couple of days ago. After that happened from my buddies iPhone 4 my phone has not been the same. Next, all texts from anyone came in as media content. To fix this I deleted all threads. But nooowwww, I am unable to send any texts. When I push send nothing happens. Also now my contacts do not show up, but only their numbers when I receive a call

 

[Davey123]

Whenever you get the "media content" message you have to turn on your cellular data in order to open it.

 

[BooMaLiCiOuS]

Never turned it off. This is an issue that just started happening out of the blue

 

[hopmedic]

Sounds like something I'd call VZW support and get resolved rather than deal with not having it working.

 

[BooMaLiCiOuS]

Did a phone reset and all is working again. If this continues to happen, I may be sending it back.
Sent from my Windows 8 device using Board Express

 

[zigalayho]

I found this website and used the Bing lens to open the app. Once I did that, no issues at all. I did this for my husband's 822 as well, and both are now good to go.

Here is the link:
Nokia Windows Phone 8 App Updates - Nokia Support Discussions

 

[E Lizzle]

I am doing a home renovation project and was texting my wife a bunch of pics, from my 822 to her 822 and she kept getting this error. Restarting the phone would fix it for one message, then it would happen again.

-E

 

[conanheath]

Search wpcentral forums. I thought there was some discussion on this. It may only be an ATT thing, but some people had to set up a mms apn under Cellular settings. May not have anything to do with your problem but may be worth a shot.

 

[phantom404]

I had this problem but it only seemed to happen down at my parents house where reception was horrible. Once I got somewhere with decent reception they started to come through.

 

[tomxteam]

Seeing this randomly and pretty bummed about it, haven't found a workaround yet.

 

[TIM ambrose]

cellular data is on still can not open media content1