1. jleebiker's Avatar
    So my son got a new 822 the other day. He has a valid Xbox Live account. When the guy at Verizon setup his phone, he said it HAD to be an msn.com account. As a result, now when he tries to login to his Xbox Live account on the phone, it ONLY gives him a choice to create a NEW account. It doesn't let him enter his existing account. Is this right??? Should the Verizon guy have actually used his EXISTING Xbox Live account to setup the phone? Thanks in advance.
    12-28-2012 09:49 PM
  2. Optimus82's Avatar
    Go back, slap that dude silly. Take a double cheeseburger minus the mustard and eat it.
    12-28-2012 10:10 PM
  3. diego15nets's Avatar
    save any pictures, then Go to settings...about phone...reset. Your son can input his xbox account as the default one.
    12-29-2012 01:04 AM
  4. mach1man's Avatar
    I did the same thing by mistake so I had to redo my phone. Now if you create a new Microsoft account and let it sit for 30days before it activating on Xbox live then you can switch everything over to the new one
    12-29-2012 09:21 AM
  5. jleebiker's Avatar
    Thanks everyone for the replies. I think we're just going to reset and add his existing Xbox account. That seems to be more clean.
    12-31-2012 12:05 PM

Similar Threads

  1. Problems adding an XBox Live account?
    By jleebiker in forum Gaming Discussion
    Replies: 3
    Last Post: 11-18-2012, 08:20 PM
  2. New Games for Xbox Live??
    By puredrive07 in forum General Phone Discussion
    Replies: 3
    Last Post: 10-17-2012, 04:15 PM
  3. Can you use a different Xbox Live account on your phone?
    By E_man#CB in forum Gaming Discussion
    Replies: 4
    Last Post: 02-29-2012, 08:48 PM
  4. Twitter and Xbox Live Tile Animation
    By wpusercanada in forum Other Operating Systems
    Replies: 2
    Last Post: 10-24-2011, 12:01 AM
  5. Replies: 3
    Last Post: 06-01-2011, 12:25 PM