1. Mohd Zarif Mohd Rodzi's Avatar
    My Lumia 900 recently was splashed with water and resulting in some malfunctioning, the main problem was the touch screen that was not responsive anymore. So I can't turn off my phone so I waited till it ran out of battery. After that, I tried recharging my phone, and I got a black screen with a phone connected to a laptop. I connected my phone to my PC but I got 'restoration error' C101002E - "Your phone can't be used in its present condition and there are no restore points in this computer.

    What do I need to do? I don't know how to disassemble my phone - it is Nokia Lumia!
    02-22-2013 12:26 AM
  2. Laura Knotek's Avatar
    Unfortunately, the device is probably irreparably damaged. If it was turned on while wet, the mainboard probably fried.
    02-22-2013 12:33 AM
  3. Drake Romeo's Avatar
    water slashed on ma nokia lumnia 900 and its showing connect to laptop and there are no restoration points on my computer dont no what to do anymore
    07-01-2015 07:19 AM

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