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  1. koolnaija's Avatar
    I have the grandfathered smartphone plan with Hotspot included which worked fine on my HD7 before it met it's demise. I tried to enable it it states that my plan does not include the hotspot but if I go to Tmo website and read details for my plan it says it is included. Anyone have this issue or know what I need to do before calling customer service ?

    Attachment 33730Attachment 33731
    Last edited by koolnaija; 05-10-2013 at 06:26 AM.
    05-09-2013 04:33 PM
  2. Dustin Hodges's Avatar
    make sure:
    1. the "access point" menu settings (in settings) are correct
    2. you are on 3G or 4G (i've read some devices cant do 2G hotspot)
    3. Wifi is off
    4. airplane mode is off
    05-10-2013 01:21 AM
  3. Corepc's Avatar
    No problems here in getting Internet Sharing working. Was able to hotspot my focus flash and computer via wifi to my 521.

    I am on 60 plan with (2.5gb data with HotSpot).

    If it was me and you cannot get it working, I would call t-mobile and request a new sim.
    05-11-2013 09:33 AM
  4. jpm1532's Avatar
    I had to call TMO and change plans, the monthly plan was the same dollar amount, but now I think I’m limited to 500mb tethering.
    05-11-2013 11:40 AM
  5. antiochian2010's Avatar
    Works fine - updated my Kindle.

    Went smooth.

    No plan changes..
    05-11-2013 03:10 PM

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