Hello
I have an arrive that randomly locks me out of my carrier. I will be on a call it will hang up on me then lock me out. A simlock icon appears where the signal strength icon was. Then it completely locks out my carrer wher I can't call, text or use data. This happens randomly while the phone is used or not used I seem to notice it happens mostly when I am on the phone with someone. This seems strange to me because I have Sprint which is a CDMA carrier and they do not use sim cards. So why is it simlocking me out?
Has anyone else experienced this happening? Any help would me greatly appreciated. I have tried a factory reset and that did not work.
Below is a page link to the icons that appear on Windows phones. The one that locks me out is the SIM LOCK it is the last ine in section 1.
http://www.windowsphone.com/en-US/How-to/wp7/basics/what-do-the-icons-on-my-phone-mean
Thanks for any help
I have an arrive that randomly locks me out of my carrier. I will be on a call it will hang up on me then lock me out. A simlock icon appears where the signal strength icon was. Then it completely locks out my carrer wher I can't call, text or use data. This happens randomly while the phone is used or not used I seem to notice it happens mostly when I am on the phone with someone. This seems strange to me because I have Sprint which is a CDMA carrier and they do not use sim cards. So why is it simlocking me out?
Has anyone else experienced this happening? Any help would me greatly appreciated. I have tried a factory reset and that did not work.
Below is a page link to the icons that appear on Windows phones. The one that locks me out is the SIM LOCK it is the last ine in section 1.
http://www.windowsphone.com/en-US/How-to/wp7/basics/what-do-the-icons-on-my-phone-mean
Thanks for any help
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