1. voiceoverguy70's Avatar
    I have had my Nokia Lumia 521 for 5 months now. Great phone until today. The battery became low and went into power save mode. When I arrived home I put it on the usb charger to my laptop and the charging icon did not come on. So I plugged it into the power charger and nothing. Does anyone have any suggestions?
    11-10-2013 11:42 AM
  2. DBDev's Avatar
    If you have any other USB-cable you can try that, if that doesn't work it's probably your phone
    11-10-2013 11:48 AM
  3. voiceoverguy70's Avatar
    The battery is completely dead right now. :(
    11-10-2013 11:49 AM
  4. voiceoverguy70's Avatar
    I tried my other usb cables and no dice. The bottom of the phone where the port seems to be a little warmer than normal.
    11-10-2013 11:50 AM
  5. Corepc's Avatar
    Did you already try pulling the battery out let it set for a while, then put it back in and see if that helps any?

    You are using the Nokia Charger / data cable that came with it right ?
    11-10-2013 12:32 PM
  6. Guytronic's Avatar
    Does the phone work when plugged in?
    Might be a defunct battery.
    11-10-2013 01:11 PM
  7. voiceoverguy70's Avatar
    @Corepc...I did pull the battery out and let it sit for a while. I am using the charger and data cable that did come with it. I still get the same result. It has been sitting for a while now and I will try it again.
    11-10-2013 02:03 PM
  8. voiceoverguy70's Avatar
    @Guytronic...The phone does nothing when plugged in. It's just strange that my phone did this. Modern technology. :)
    11-10-2013 02:05 PM
  9. Corepc's Avatar
    Voiceoverguy - I would replace the battery first,

    But charge it using the Nokia Charger if it is very hot to touch the wire or plug or port where plug's into phone. I would suspect the phone itself. I have had mine for over 6 months now and when charging it does get warm to touch..

    I have had mine for 6 months but never had any battery problems where it flat out dies or will not charge anymore. Either Battery or Phone itself Call T-Mobile which will tell you call Nokia most likely.

    Have you tried a hard reset yet ? Since phone will not come on try this

    With the phone turned off, press Power key to turn ON the phone, then immediately press and hold Volume Down key.

    • An “!” mark will appear on the display.
    • Press the following keys in this order:
      1. Volume Up
      2. Volume Down
      3. Power Key
      4. Volume Down
    11-10-2013 02:11 PM
  10. voiceoverguy70's Avatar
    @Corepc-it gets very warm at the bottom of the phone. The battery is completely drained. :( ah boy...
    11-10-2013 02:26 PM
  11. Guytronic's Avatar
    I was thinking also there might be some debris in the microUSB plug on the phone.
    Had this problem some time ago with a Motorola phone.
    The port was damaged due to a tiny brass metal shaving I picked up.
    Probably from my former job location.
    11-10-2013 05:51 PM
  12. voiceoverguy70's Avatar
    I let the phone sit over night without the battery in it. I put the battery back in and it is now charging. Soon as it has a full charge I will do a factory reset then re install my apps and check to see if the phone needs a software update.

    I had to use my old Android LG Optimus T yesterday. Wow. It was like going from a Ferrari to a moped!
    Warren_Wikked likes this.
    11-11-2013 10:36 AM
  13. jms_209's Avatar
    Had that happen to me with my old mp3 player. The battery was drained and would not turn on.
    Tried 3 different new cables and computers.
    It took a while for the mp3 to show it was charging and have enough power to turn on.
    I left it connected for 15 minutes,while I was doing an RMA and stopped when I saw it on lol
    11-11-2013 06:08 PM
  14. Jason Byers Jr's Avatar
    Corepc, When I hold down my power key ( with phone off ) it doesn't vibrate, so I can not hard reset or anything. But it does vibrate when plugged into the wall. I let it sit on charger over night but does not charge.
    05-30-2014 03:42 PM
  15. LordOfCawala's Avatar
    Corepc, When I hold down my power key ( with phone off ) it doesn't vibrate, so I can not hard reset or anything. But it does vibrate when plugged into the wall. I let it sit on charger over night but does not charge.
    Take the battery out of your phone and stick it in your shoe if your going to be walking around. I did that with my girlfriends old Nokia Lumia 521 at school and at the end of the day I put the battery back in and it turned on but you just gots to be patient and not let it die or you will have to do it again.

    P.S I dont know if it makes any difference but if not it makes it so it doesnt smell(I dont know if it would anyways) but i have to use dr shols insoles and i put it under them.
    07-17-2014 05:28 PM
  16. Warren_Wikked's Avatar
    I have had a similar issue so i thought i should speak up.
    yesterday around noon i drained my battery to 20% playing six guns,once it hit 20 the phone shut off and when plugged to a usb will give me the battery icon,when plugged into the wall it goes straight into a boot loop.
    i even have a charger that allows for the battery to be charged outside of the phone. but that doesnt work, nothing has so far.
    here are two things that i have acknowledged to take into consideration for practicing good battery health.
    try to keep the battery from dying as much as you can
    the charger i have been using is a 5v charger,the nokia lumia 521 has a 3.7v battery (people obliviously overcharge their battery and destroy the cell like me)
    ALWAYS try to stick with the charger that is designed for that phone,i wouldnt try hard resets until you got a new battery and train it (charge to 100% before using the battery)
    12-03-2014 07:56 AM
  17. Andre Abel's Avatar
    After my phone got wet i putted it in rice all the water was dried out but when i putted it to charge it was charging and it is not coming on and i tried the all the methods but it's still not working can anyone please hel me please i beg please
    08-04-2015 11:58 AM

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