WiFi calling showed up after Black update...but is now gone

[Warren_S]

Right after the update I had my WiFi on and the "phone tile" itself said WiFi which I'd never seen. I made a couple calls with the WiFi (I think). Then I turned the WiFi off and the phone tile went back to T-Mobile. So far so good. But now the phone tile won't go back to saying WiFi when I turn the WiFi back on, and no luck even changing the WiFi Calling settings where you can toggle it on and off.

Just wondering if anyone has similar experience or any guesses as to why. Maybe T-Mobile doesn't have fully operational support for WiFi calling?

 

[ians18]

It is fully supported, I have been using Wifi calling since Amber. You have to register the 911 number address. See: e911 troubleshooting for Wi-Fi Calling | T-Mobile Support

 

[Warren_S]

Thanks ians18. That was definitely the issue.

 

[WINDOW LOVIN]

This didnt work for me as I have Metro PCS, I had it when I installed update and i resttared my phone and now its gone ?

It is fully supported, I have been using Wifi calling since Amber. You have to register the 911 number address. See: e911 troubleshooting for Wi-Fi Calling | T-Mobile Support