1. yyzSantaBarbara's Avatar
    I have been wanting to transfer my 2520 to T-Mobile from ATT. I spoke and wrote to ATT and they came back with the following:

    We cannot complete your request for one of the following reasons:
    This device is no longer actively supported
    There is no unlock code available for this device

    Has anyone managed to get the 2520 to work on T-Mobile. I want T-Mobile since the 200MB data free plan works perfectly for my needs.

    03-23-2014 10:29 PM
  2. Zulfigar's Avatar
    Been curious about this too, is there anything that it says when you put a T-Mobile sim into the 2520?
    03-23-2014 11:09 PM
  3. Daniel_15's Avatar
    Others have reported they were able to unlock it by calling AT&T or filling complaints with the BBB - see http://forums.windowscentral.com/nok...ia-2520-a.html

    I tried using various online unlocking services but didn't have any success.
    03-24-2014 06:20 PM
  4. cgavula's Avatar
    I just spent the past few days dealing with AT&T trying to get this done. At first they told me it wasn't locked. I had to prove it was. Finally they told me couldn't be done. I showed them the thread here on wpcentral.com about unlocking the 2520 and basically I was told "sorry" they can't help me - it can't be unlocked. They suggested I call the number that appears on the screen (when you try a non-AT&T sim). I'm about ready to take the complaint to the BBB myself since that seemed to work for some people. To be fair, the agent I last spoke to seemed as annoyed with her management about the locking issue as I was (don't know if its true, but she seemed mad).

    No matter what, I paid full price, I'm a customer in good standing, I SHOULD be able to unlock the device without all this grief!
    04-29-2014 07:35 PM

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