11-02-2014 03:53 AM
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  1. ahad17's Avatar
    ahad17
    I have tried both hard and soft reset but to no effect.
    I'm currently running windows phone 8.1 on my HTC 8S through developers preview.
    Someone please help me with this .
    10-28-2014 01:09 PM
  2. awilliams1701's Avatar
    awilliams1701
    Reset it back to the non DP. DP is not guaranteed to work. Many people have experienced problems. When the official release came out, those problems were all solved.
    10-28-2014 01:41 PM
  3. gpobernardo's Avatar
    gpobernardo
    Moderator
    Originally Posted by ahad17
    I have tried both hard and soft reset but to no effect.
    I'm currently running windows phone 8.1 on my HTC 8S through developers preview.
    Someone please help me with this .
    You may want to force an update to your phone first before reverting back to an older OS version and effectively wiping out your personal data - who knows by chance this might do the trick: head to Settings > Keyboards > add keyboards, then select any keyboard language that has a file size and the word "download" beside it. Choose something you might find useful, while you're at it. Wait for the download to finish, after which you'll be prompted that an update is ready to be installed. Just proceed with the installation and restart your phone, hoping that this would correct whatever minor errors have been incurred by the DP updates.

    If this still doesn't fix the problem, then a Factory Reset for your HTC 8s seems to be your only way. The steps on how to this are in the hyperlink posted.

    This is to assume that you've already went to Settings and tried disabling Airplane mode there, rather than just from the notification center (from swiping down your screen). I once couldn't turn off Airplane mode from Notification Center, but going to Settings and turning it off there worked.

    Let us know what works.
    Last edited by gpobernardo; 10-29-2014 at 05:44 AM. Reason: Edited for HTC 8s, Nokia Software Tool is not compatible. Thanks to charlatan1978.
    10-28-2014 02:00 PM
  4. charlatan1978's Avatar
    charlatan1978
    Trusted Member
    Q&A Team
    Ambassador
    The phone is a HTC 8S so Nokia Software Recovery Tool won't be of any use.
    gpobernardo likes this.
    10-29-2014 05:17 AM
  5. gpobernardo's Avatar
    gpobernardo
    Moderator
    Originally Posted by charlatan1978
    The phone is a HTC 8S so Nokia Software Recovery Tool won't be of any use.
    You are absolutely right, I missed that one! Edited my post to reflect HTC 8s compatible solutions.
    10-29-2014 05:40 AM
  7. ahad17's Avatar
    ahad17
    I have submitted it in the service centre they'll downgrade it to 8.0 and hopefully it will work .
    Anyway Thank you brothers for your advice
    gpobernardo likes this.
    10-29-2014 03:29 PM
  8. ahad17's Avatar
    ahad17
    They weren't able to downgrade the phone I'm stuck with this airplane mode
    Help please
    10-30-2014 01:17 PM
  9. Alphamaster32's Avatar
    Alphamaster32
    Originally Posted by ahad17
    They weren't able to downgrade the phone I'm stuck with this airplane mode
    Help please
    Did you take it to htc service center?
    I ssuggest you to flash RUU Its easy that's how I downgraded from 8.1
    Last edited by Alphamaster32; 10-30-2014 at 04:03 PM.
    10-30-2014 01:35 PM
  10. colinkiama's Avatar
    colinkiama
    Have you tried going to the settings and turning of flight mode?
    10-30-2014 01:38 PM
  11. Alphamaster32's Avatar
    Alphamaster32
    Originally Posted by colinkiama
    Have you tried going to the settings and turning of flight mode?
    I don't think so I have had this issue for three times once was because of a faulty sim second was for loose sim and third after flashing RUU and that was temporary because of frimware problems that was fixed after an official update
    10-30-2014 04:01 PM
  12. ahad17's Avatar
    ahad17
    Originally Posted by Alphamaster32
    Did you take it to htc service center?
    I ssuggest you to flash RUU Its easy that's how I downgraded from 8.1
    brother can you help with a link to downgrade
    11-01-2014 05:54 AM
  13. Alphamaster32's Avatar
    Alphamaster32
    Originally Posted by ahad17
    brother can you help with a link to downgrade
    Yes PM me your E-mail address
    II'm busy with work untill Thursday but will send you instructions as soon as possible
    ahad17 likes this.
    11-01-2014 04:02 PM
  14. ahad17's Avatar
    ahad17
    ahadplus2(at the rate)hotmail(dot)com
    thank you brother
    11-02-2014 03:53 AM
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