1. Windows Central Question's Avatar
    i've recently update my lumia 625 which was running on Os Windows 8.1 to windows 10 via the aap windows insider.. the installation complete and i could not use my phone.
    the phone restart everytime and i can't put my password to access the phone..
    can somebody help me please to reset it back
    06-22-2015 10:15 AM
  2. N_LaRUE's Avatar
    To go back to WP8.1 you need to use this - How can I recover/reset/restore my phone software? - Microsoft - UK

    Please read through it before using it. Keep in mind this erases everything on the phone.

    Keep in mind W10 is a technical preview and this is one of the things that happens.
    06-22-2015 10:39 AM

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