05-06-2016 04:44 AM
tools
  1. Windows Central Question's Avatar
    Windows Central Question
    Please i don't know what is happening to my window phone 8.1
    the screen is just dark and before that it had a full battery .

    the problem started when i restarted the phone and after that it just remain dark.

    I have tried the volume down and power button but still yet it can not came on but when i plug it on charge a red light

    shows that its charging. Please what can i do to get my phone bag to normal without losing my files and contacts even my chats.
    05-06-2016 03:11 AM
  2. Maurizio Troso's Avatar
    Maurizio Troso
    Originally Posted by Windows Central Question
    Please i don't know what is happening to my window phone 8.1
    the screen is just dark and before that it had a full battery .

    the problem started when i restarted the phone and after that it just remain dark.

    I have tried the volume down and power button but still yet it can not came on but when i plug it on charge a red light

    shows that its charging. Please what can i do to get my phone bag to normal without losing my files and contacts even my chats.
    When you soft reset (hold both keys 15 secs) and then release keys, do you feel a vibro?
    05-06-2016 04:44 AM
« Where can I get the official power keyboard in US? | My HTC Windows Phone 8.1 screen is dark and can't come on after restarting the phone? »

Similar Threads

  1. So I broke my 950XL screen - Insurance claim (India)
    By slyronit in forum Windows Phones
    Replies: 15
    Last Post: 10-16-2016, 04:18 PM
  2. How do I reduce a system storage in Windows Phone 10?
    By Windows Central Question in forum Windows 10
    Replies: 8
    Last Post: 05-09-2016, 04:56 AM
  3. Windows 10 upgrades will cost $119 starting July 30th
    By Teen Games in forum Windows 10
    Replies: 8
    Last Post: 05-08-2016, 09:55 PM
  4. My HTC Windows Phone 8.1 screen is dark and can't come on after restarting the phone?
    By Windows Central Question in forum Windows Central Archive
    Replies: 1
    Last Post: 05-06-2016, 08:04 AM
  5. The paste button and control V does not work in word (after updating to Windows 10). How can I get it working?
    By Windows Central Question in forum Windows 10
    Replies: 1
    Last Post: 05-06-2016, 06:31 AM
LINK TO POST COPIED TO CLIPBOARD