BitLocker and Lumia Cyan causing issues for Windows Phones running Preview for Developers

Windows Central

WinC Bot
Staff member
Dec 17, 2013
73,671
64
0
Visit site
lumia_cyan_update_bitlocker.jpg

The Lumia Cyan update has only just started rolling out for the Lumia 625 and Lumia 925, but already we're seeing some of the first bugs come to light. According to a lengthy thread on the Nokia support forum, consumers are experiencing issues after upgrading their Lumia Windows Phones running the 8.1 Preview for Developers and using BitLocker full disk encryption.
The BitLocker encryption appears to cause the smartphone to hang on boot, making it unusable. All that's presented to the user is a message to connect the device to a PC. Luckily, there's a solution, but it requires a full reset the Windows Phone using Nokia's software suite.

Full story from the WPCentral blog...
 

Members online

Forum statistics

Threads
323,266
Messages
2,243,544
Members
428,051
Latest member
kuyhaa