From a parent who needed a hasty refund, believe me when I say Xbox digital refunds are seriously good news.
My Xbox One S, like the big ol' console before it doesn't have password protection for purchases (although that is an option). You see, it sits in my office, where I spend most of my day, and it's never usually left unsupervised when in use.
My two-year-old loves the Xbox. He also loves FIFA. So on the rare occasion, I was out of the house, and he was playing, daddy got an email from Microsoft thanking him for spending £49.99 on FIFA 17, a game for which there's a physical copy sat inches away from the console.
That's a lot of money, and I naturally wanted to get a refund, which was a pretty horrible process. So imagine my delight to hear Microsoft is introducing self-service digital refunds. A week too late to help me out in this situation, but be sure, this is a huge development for the better.
Full story from the WindowsCentral blog...
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