07-28-2014 05:26 PM
38 12
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  1. Alienhead95's Avatar
    Thanks for the update, and not giving up on fixing his issue.
    07-14-2014 10:41 AM
  2. Alienhead95's Avatar
    Thank you for updating the app.
    Installed the update. Singed me out, and now wont let me sign in :(
    07-21-2014 10:38 AM
  3. lsmachado's Avatar
    Thank you so much, Jay! Love the update, and I can finally view images. Great job!!!!!!
    07-21-2014 10:43 AM
  4. Jay Bennett's Avatar
    Thank you for updating the app.
    Installed the update. Singed me out, and now wont let me sign in :(
    Can you describe what happens when you go to sign in?
    07-21-2014 11:49 AM
  5. Alienhead95's Avatar
    wp_ss_20140721_0001.jpgI have been playing with it, now the behaviour is different.
    As soon as i open the app, i get an error message (attached).
    Then I go into forums --> my account and the app crashes.
    I have emailed the crash log. Let me know if you need any other info.
    Can you describe what happens when you go to sign in?
    07-21-2014 12:55 PM
  6. Jay Bennett's Avatar
    Could you try re-installing the app? Might be the quickest way to fix this as it didn't happen to any of my testers! :(
    07-21-2014 01:58 PM
  7. Alienhead95's Avatar
    Sure thing. Will try that and report back.
    Could you try re-installing the app? Might be the quickest way to fix this as it didn't happen to any of my testers! :(
    07-21-2014 02:03 PM
  8. lsmachado's Avatar
    It seems I am unable to view images again. Error message tells me that it is unable to fetch image, but it can be fixed if I sign into my passport. When I tap to sign in, it goes to a new page which doesn't load and takes me right back to the error message. 😒
    07-23-2014 06:13 AM
  9. Jay Bennett's Avatar
    Ismachado, when you see that blank page could you try immediately tapping the "refresh" button at the bottom of the page? That forces the login process to start again. I'll be adding this step automatically in a future update
    07-24-2014 04:09 PM
  10. lsmachado's Avatar
    Ismachado, when you see that blank page could you try immediately tapping the "refresh" button at the bottom of the page? That forces the login process to start again. I'll be adding this step automatically in a future update
    I tried that, Jay. The page tries to open, but then immediately closes. Tried the refresh, page still immediately closes. On the third try, it kicked me out of the wpcentral app altogether. Same thing as the other day, and I ended up reinstalling the app, but no change. I am able to view some pictures, though. I don't know if this has any relevance, but I was viewing the "pictures and videos taken with your 930" thread, page 10, first first 2 posts with images. Neither will display.
    07-24-2014 06:57 PM
  11. Alienhead95's Avatar
    Unfortunately, even after re-installing, I have the same issue.
    Could you try re-installing the app? Might be the quickest way to fix this as it didn't happen to any of my testers! :(
    07-24-2014 09:11 PM
  12. Jay Bennett's Avatar
    Ok can you both please PM me your live IDs through the forum? I'm going to need your help fixing this
    07-25-2014 12:37 PM
  13. Alienhead95's Avatar
    PM sent. Thanks.
    Ok can you both please PM me your live IDs through the forum? I'm going to need your help fixing this
    07-28-2014 05:26 PM
38 12

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