1. BigwaveMx's Avatar

    This morning, when I try to read the news from the app, initially, the app crash and then my phone take me to the main window. After that, every time I launch the app, only shown a black screen. I try to uninstall and reinstall the app and now, after this process, the app show the news tab but doesnt load any articles.


    BTW: Internet connectivity is ok for in any other app or service. Any help would be apreciate.

    04-07-2014 12:21 PM
  2. Laura Knotek's Avatar
    What device do you have, and what carrier do you have? Is it Three UK by any chance?
    04-08-2014 02:18 AM
  3. BigwaveMx's Avatar
    Hello Laura, thanks for your reply.

    My device is a Lumia 820 (RM-825), SIM Free (carrier Telcel from Mexico). Yesterday later, I reinstall the app and now seems to work fine again. I will let you know if this situation start again.
    Laura Knotek likes this.
    04-08-2014 10:21 AM

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