06-26-2015 08:26 AM
29 12
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  1. mary beth hale's Avatar
    downloaded W10TP 10136 on my lumia 635 and am unable to sign in to Windows Central app. when I tap "sign in" I get flipped back to my app list. when I reopen the app I see...oops...an unhandled exception occurred in windows central last time it was running.....I've uninstalled and reinstalled 4 times without success. any ideas? I am currently downloading W10TP 10136 on my 930 and don't want the same issue. thanks!
    btw...did send the feedback mail each time I got the error message.
    Edit... does the same thing on my 930 with the 10136 build
    Last edited by mary beth hale; 06-19-2015 at 07:24 PM.
    06-17-2015 06:06 PM
  2. xandros9's Avatar
    Did you restart the phone?

    I found that helped when I was setting up my new (I mean used) toy. (it's on 8.1, but same issue)
    06-17-2015 06:25 PM
  3. mary beth hale's Avatar
    yeah, restarted several times. also hard reset to no avail.(sad).simply won't let me sign into the app.
    06-17-2015 07:25 PM
  4. mary beth hale's Avatar
    am I seriously the only person around that has this problem? help.
    06-18-2015 11:11 PM
  5. Laura Knotek's Avatar
    am I seriously the only person around that has this problem? help.
    I'll let you know tomorrow.

    I am currently installing the latest TP build. (I had to roll back to 8.1 prior to installing the latest TP).
    aximtreo and mary beth hale like this.
    06-18-2015 11:29 PM
  6. mary beth hale's Avatar
    I'll let you know tomorrow.

    I am currently installing the latest TP build. (I had to roll back to 8.1 prior to installing the latest TP).
    thanks laura. I've also updated my 930 to the 10TP and cannot log into windows central phone app on it either.
    Laura Knotek likes this.
    06-19-2015 08:58 AM
  7. aximtreo's Avatar
    Another posting here suggest that the 136 version gets better after a few hours. Someone mentioned that it could be slow and balky due to background processes going on but not advised while happening. Interested to know how things are with your 635 after a few hours.
    06-19-2015 09:16 AM
  8. rhapdog's Avatar
    I've been going on my 10136 for 24 hours now after a hard reset after the install. Fresh install, no restore from backup.

    I still cannot log in on the WP Central app. It kicks me out to the start screen. I can browse, I cannot log in.

    No, OP, you are not the only one.
    06-19-2015 09:52 AM
  9. Laura Knotek's Avatar
    I cannot log in either using 136 on my 920.

    Sent from my Nexus 7 (2013) using Tapatalk
    mary beth hale likes this.
    06-19-2015 02:31 PM
  10. drtek's Avatar
    Well, the app has not seen a update since October of last year. That was before the 8.1 update, and update 2.
    06-19-2015 02:40 PM
  11. mary beth hale's Avatar
    @James Falconer...is there a fix for this? Have emailed and sent numerous error reports back. Can only participate in windows central with my laptop since my 930 won't let me sign in while on 10136 build.
    Last edited by mary beth hale; 06-21-2015 at 08:54 AM.
    Laura Knotek likes this.
    06-20-2015 07:59 AM
  12. Jason Gilbert's Avatar
    Same problem on my AT&T 830. Been on 136 for about three days now. Don't know of any work around.
    06-21-2015 09:15 PM
  13. James Falconer's Avatar
    Checking with the developer. Hold tight, and thanks everyone!
    06-22-2015 08:30 AM
  14. Daniel Rubino's Avatar
    Sorry, we are not responsible for "fixing" an app on a beta OS that has numerous broken elements in it at this point. It would be a waste of time to even attempt to fix it since the next OS build will likely either fix the issue or break it further - we just do not know.

    This is the price you pay for being a beta tester of an OS and you will either have to rollback to 8.1 or live with the issue. I realize that is not the answer you want to hear but if you talk to any developer, none are fixing their apps for each beta build of this operating system.

    Now, if this continues with each release then obviously something will be done. But at this time, this thread represents the bulk of complaints we have had on this problem.
    ttsoldier likes this.
    06-22-2015 08:46 AM
  15. mary beth hale's Avatar
    Sorry, we are not responsible for "fixing" an app on a beta OS that has numerous broken elements in it at this point. It would be a waste of time to even attempt to fix it since the next OS build will likely either fix the issue or break it further - we just do not know.

    This is the price you pay for being a beta tester of an OS and you will either have to rollback to 8.1 or live with the issue. I realize that is not the answer you want to hear but if you talk to any developer, none are fixing their apps for each beta build of this operating system.

    Now, if this continues with each release then obviously something will be done. But at this time, this thread represents the bulk of complaints we have had on this problem.
    Thanks for responding. Not trying to be a *****. Just miss participating from my phone. I am completely aware of what I took on by installing a beta.
    Laura Knotek likes this.
    06-22-2015 08:51 AM
  16. Daniel Rubino's Avatar
    Thanks for responding. Not trying to be a *****. Just miss participating from my phone. I am completely aware of what I took on by installing a beta.
    I understand that is can be frustrating. Hopefully it will resolve itself soon or be fixed in the next build. Hoping to have more info on an app update soon.
    06-22-2015 09:02 AM
  17. mary beth hale's Avatar
    I understand that is can be frustrating. Hopefully it will resolve itself soon or be fixed in the next build. Hoping to have more info on an app update soon.
    Good to know. You never know if there is a fix for something unless you ask. Thanks for the clarification. BTW...10136 on my 930 is working quite nicely. Enjoying it.
    06-22-2015 09:06 AM
  18. Jason Gilbert's Avatar
    Agreed. This is one of the few remaining glitches.
    mary beth hale likes this.
    06-22-2015 10:30 AM
  19. rhapdog's Avatar
    I understand that is can be frustrating. Hopefully it will resolve itself soon or be fixed in the next build. Hoping to have more info on an app update soon.
    Someone in another thread pointed out that the Windows Central app relied on Internet Explorer to handle the login, and that Internet Explorer has been removed from 10136. They stated that is the reason for the failure to log in on this and several other apps that rely on the same API to log in through IE.

    I'm not saying fix it. I understand the stance. I wouldn't fix it until W10 was final, personally, however if this user is correct concerning why it is failing, then the next build won't fix the issue.

    Best way to handle it is to put out a W10 universal app once Windows 10 is RTM, using Edge to handle the login... IF that is really the issue.

    Personally, I don't use the app to access the site. Had to download it to test it for this thread so I could confirm or deny the issue... because it's easier to report properly if we can determine more information about it. I prefer my laptop to surf the net, because I need a larger than 15" screen for comfortable surfing.
    06-22-2015 01:02 PM
  20. mary beth hale's Avatar
    The IE/Edge rationale makes a lot of sense.
    Laura Knotek likes this.
    06-22-2015 08:17 PM
  21. Topherious's Avatar
    I just updated to 10149 on my 920 and the WCentral sign-in problem with 10136 has been fixed for me as I can now login through the app again.
    06-25-2015 08:28 PM
  22. mary beth hale's Avatar
    I just updated to 10149 on my 920 and the WCentral sign-in problem with 10136 has been fixed for me as I can now login through the app again.
    Still can't on my 930 running 10149:'(
    06-25-2015 08:47 PM
  23. Topherious's Avatar
    Still can't on my 930 running 10149:'(
    Hmmm, did you update from 10136 and / or do a hard reset afterward?
    06-25-2015 08:56 PM
  24. mary beth hale's Avatar
    Hmmm, did you update from 10136 and / or do a hard reset afterward?
    Yes I updated from 10136. Am doing a hard reset now.
    06-25-2015 09:53 PM
  25. mary beth hale's Avatar
    Hmmm, did you update from 10136 and / or do a hard reset afterward?
    Can sign in now :)
    06-25-2015 11:14 PM
29 12

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