1. wpcautobot's Avatar
    I've had the 950XL since launch. Windows Hello is not reliable. It's way too finicky with lighting, angle, etc. I know it's beta, but haven't heard anything about any reliability improvements planned, only Windows 10 features added. I think reliability need fixed first, at least for Mobile. Any thoughts!
    IJPI likes this.
    04-01-2016 08:56 AM
  2. soil2oil's Avatar
    Great question. I like the feature, just wish it were better
    wpcautobot likes this.
    04-01-2016 08:59 AM
  3. Nelle Douville's Avatar
    It works every time for me, at least in regular light. I had to hold it about 12 inches away for it to scan me initially. Now I hold it at that distance and ignore any 'move closer' instruction on the phone, and poof... unlocked.
    04-01-2016 09:16 PM
  4. dnasmith5's Avatar
    I wear bifocal glasses and I have to make sure I look at it through the top part of the glasses. It is weird because the phone looks bleary to me when it unlocks. It doesn't seem to like a lot of lighting that shines off my glasses so if it is having trouble I just quickly remove my glasses and it works every time.

    04-07-2016 03:20 PM
  5. iampwd's Avatar
    Sadly it's slower on 950 XL in the Redstone Insider builds because we have to wait for the smile to blink at us before unlocking. It came as a surprise just how much faster it is on TH2. Hopefully they will fix it but i'm afraid it's a active decision to make it like that.

    Sent from mTalk
    07-15-2016 03:21 AM
  6. SeeVuPlay's Avatar
    I have the 950xl and use to have issues. But now, i align the center of the phone with my left eye, maintaining about 12 inches, and it works very well.

    On my SP4, it's magical.
    07-19-2016 09:57 AM
  7. fdruid's Avatar
    It works fast and realiably enough for me. But the more you train it, the better it works.

    Sure, it could be faster, but I don't think they're aiming at quick-draw contests. Personally, I'd love to see them implement Hello logins throughout the OS. And use it to login to anything with a password. This is the promised Windows Passport thing from pre launch videos.
    08-20-2016 10:09 AM

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