1. jlangner's Avatar
    Just got a Surface Laptop 2. Hello was working great. Installed 1809 and now instantly says Something went wrong, please use your pin. When I go to sign-in settings can't change and yellow message that windows hello prevented some options from being shown. Any suggestions?
    mslogjr likes this.
    11-25-2018 07:32 PM
  2. mslogjr's Avatar
    I've been having similar issues with my Surface Go and my desktop with Mouse brand camera. Sometimes when I restart the computer it will work when logging in for the first time. Its kind of rare. Are you also experiencing this?

    I wish I had something more helpful because I'm in the same boat.
    11-28-2018 09:36 PM

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