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  1. Povilas Kalvaitis's Avatar
    Hello, my audio on ASUS 5738ZG failed after windows update to build 10041, Windows update for driver fails, I fixed the problem by installing audio driver: (search it in google, I cant post links :( )

    Enjoy the sound :)
    03-28-2015 06:22 AM
  2. 1JayFry's Avatar
    I fixed the problem by installing audio driver:
    WinFlash is utility for flashing BIOS, isn`t it?
    03-29-2015 11:49 PM
  3. WeeZy AL-RAYAH's Avatar
    the audio driver is there but it wont update or work .
    03-30-2015 06:09 AM
  4. Red DiPietro's Avatar
    Yeah i just bought this toshiba C55D-B5102 last saterday and i did the windows 10 preview build 10041 update last night (which took 12 hours by the way) and when i went to use my computer after that there is no volume icon, i click on adjust system volume and it says there is no devices installed, i checked device manager there is an unknown audio device connected to the high def audio bus, i tried plugging in my headphones and my speakers (separately) and there was still nothing, and i also checked manage audio devices and it says
    1-Digital Display Audio
    AMD High Definition Audio Device
    Not Plugged In

    2-Digital Display Audio
    AMD High Definition Audio Device
    Not Plugged In

    please help as soon as possible i really hate this problem and this computer isnt even three weeks old i knew there would be problems with 10 preview but i wouldnt expect no more sound period
    03-30-2015 11:36 AM
  5. Ed Laughman's Avatar
    After the update a few days ago, the audio driver was fubar'd. After uninstalling the driver, I'm having issues getting any driver installed. Strange business.
    03-30-2015 12:56 PM
  6. deux_tt's Avatar
    Hello everyone, I just registered to this site for this post and I hope I can help a few of you guys and girls.

    Here is my experience.
    I just got the new update today and the the sound was no longer working.
    The icon was displaying a red X.
    The drivers where still installed in the device manager but wen trying to update it would failed to a message saying "failed to update driver"
    I have tried to remove and try to install back from the device manager and I got to the same error.

    After looking up this site I came across something that made me think about trying to installed the Windows 7 driver.

    Windows 10 build 10041
    I downloaded the drivers from MSI support and installed and had my sound again.
    www msi com/support/aio/Wind_Top_AE2010.html#down-driver&Win7 64

    Just for the heck I have uninstall the driver again and try to get it installed back by Windows
    Getting the same fail(No Audio Output Device is Installed).
    Device manager no longer as the option to update the driver.

    Re-installed the Windows 7 drivers.
    Sound Icon is happy and getting proper sound.

    I hope this can help some of you guys.
    hotphil likes this.
    03-30-2015 11:53 PM
  7. 1JayFry's Avatar
    I downloaded the drivers from MSI support and installed and had my sound again.
    www msi com/support/aio/Wind_Top_AE2010.html#down-driver&Win7 64
    Just installed your version of Realtek driver (v.
    But it`s not work eather. Same problem "audio device not installed".

    Some people mentioned that you have to locate driver files properly, maybe this is the issue?
    And where you should locate them?
    Last edited by 1JayFry; 03-31-2015 at 03:36 AM.
    03-31-2015 03:20 AM
  8. tejas999's Avatar
    For all the guys having problems with sound in the new build of windows 10, I found a solution......
    1. Go the device manager and then go to properties and click on update driver.
    2.Then click on browse my computer for browse my computer for driver then check the option of only compatible drivers then select the one which is not a realtek audio driver (something like Universal audio..........).
    And boom,
    The sound starts working again!
    SuperSpoukie likes this.
    03-31-2015 08:38 AM
  9. deux_tt's Avatar
    Hello again
    I would suggest looking for your PC maque and model windows 7 drivers as these are for a MSI all in one AE2010 and may not work for other tips off Realtek hardware

    Steps to chose your driver within the existing windows default drivers may work for some hardware but not other

    Please send PC make and model to get anymore support
    My PC is just now making the upgrade to a higher build so can't wait to see but I am in over a half hour waiting with a % slowly going up
    I hope all goes well
    Will come back to post after the upgrade is done

    Replying on my tablet right now
    03-31-2015 09:09 PM
  10. alien_roger's Avatar
    this solved my problem
    kb stonegroup co uk/index "dot" php?View=entry&EntryID=289

    answers microsoft com/en-us/insider/forum/insider_wintp-insider_devices/update-audio-issues-in-windows-10-technical/ba8c42fc-0dee-4cf3-b4a4-a78b2def2ec3
    03-31-2015 09:22 PM
  11. 1JayFry's Avatar
    The problem is my Realtek drivers installs / updates perfectly.
    I`ve changed about 10 versions of Realtek audio drivers and neither of them work.
    System still says "no audio device installed".
    04-01-2015 01:47 AM
  12. EWT-Digital's Avatar
    Hi johnwinkmsft

    After a big update yesterday the realtek drivers stoped working and it was not even possible to install new ones.

    I disabled the audio drivers from the graphic card and eventually got windows to accept the realtek drivers for the audio card.

    There is another issue I found, and although it was no big problem for me, it can be for other people.

    When I installed windows 10 I did not format because I did not want to loose the stuff on the old version of windows. So far so good. Windows 10 just like previous versions created a folder windows.old with the old windows instalation on it.

    Yesterday, after the last big update, without asking, windows did exactly the same but with the windows 10 instalation.

    In other words, it deleted everything on "windows.old" folder and changed it for the windows 10 instalation from before the update.

    So, everything I had there inside the "windows.old" folder from previous windows 7, simply disapeared. That was not nice.
    04-01-2015 06:08 AM
  13. Povilas Kalvaitis's Avatar
    sorry, wrong driver name, the driver who fixed my problem is
    04-01-2015 12:01 PM
  14. Mark Kaplan's Avatar
    The last build cleared my audio issues
    04-01-2015 11:20 PM
  15. Patrick Neilson's Avatar
    I'm also having problems, with streamed audio on my desktop PC from an internet radio station in the U.K. It works fine, until the screensaver cuts in, and then it mutes. Cancelling the screensaver restores the sound. Any ideas?
    04-02-2015 12:47 PM
  16. Alberto Giliberti's Avatar
    Many thanks,now audio works perfectly!!!
    04-03-2015 12:36 AM
  17. deux_tt's Avatar
    Sorry I did not reply before this.
    Since this PC as first tried to update to build 10049 is as failed after trying to load it for about 3 or 4 hours with a black screen and a circle with percentage going up or was it really? Lol it was so slow.

    Now the sound still works but it crash my video driver.
    Since then I am having a hard time with any stream I go to.
    YouTube and Facebook and any site I try.

    I will look around for a tread about it.
    04-03-2015 11:07 AM
  18. BaronStrage's Avatar
    Hiya. I'm using VIA HD audio with Windows 10 build 100049. During startup, the audio crashes, and the sound is showing a red X. I run the troubleshooter, and since I have some corsair gaming headphones, it asks if I want to set them to default. I apply the fix, fix doesn't work, but audio works again. I'm using the S/PDIF connection, so I have no idea what is happening. I did save the event log for the driver.

    ***NOTE*** change the .txt extension to .evtx since I couldn't post it any other way.

    Thanks for your time.

    PS. I tired the OEM drivers, but it still crashes, and when the troubleshooter launches, it installs the microsoft drivers again, then sound works for a while untill next reboot.
    Attached Files
    04-04-2015 12:24 PM
  19. Ram Abhishek's Avatar
    i have updated windows 10 and my system says that no audio ouput is installed.
    04-05-2015 02:45 AM
  20. Carl Denbow's Avatar
    I have exactly the same problem. Drivers are installed. DM is happy, but CP Sound says "no audio devices installed."
    04-07-2015 06:59 PM
  21. Rebecca De Munter's Avatar
    i re-installed windows 10 but first i didn't have any sound; now i only have the pings from windows but when i want to play music from my external hard disk or watch something on youtube sound doesn't work. please help
    04-08-2015 03:40 PM
  22. milkyway's Avatar
    i found out how to fix my Firewire-related audio problems:
    I noticed that the frame rate was skipping wildly between 44.1, 88.2 and 96 kHz. I then fixed it at 44.1 kHz and now it works!
    04-09-2015 02:15 AM
  23. lunario's Avatar
    hello all since build 10041 via audio stops working symptoms are after an hour or so after playing video
    the sound starts playing slow motion and the video slows down too the speed. same with games.
    it can't be fix until after reboot, and yes I've tried the disabled all enhancements trick . had to revert to win 8.1 sadly
    04-12-2015 03:57 AM
  24. Shozab Haider's Avatar
    sound problem windows 10 build 9966 in my hp sleekbook pavillion problem solve after restart but come again
    04-12-2015 10:43 AM
  25. Tourniquet's Avatar
    I have two big Problems with Windows 10:
    First I have some sound drop outs every now and then for example when I listen to music with WMP with my Logitech Headset.

    My second Problem is, that i have a VERY bad disorted sound while phoning via Ninja Lite G711a / G711u codec. Its unusable this way.

    Please fix this. When Vista SP1 came out, my Logitech headset didn't work either (different headset).
    System Information
    Time of this report: 4/17/2015, 01:40:30
    Machine name: WIN-2EEFCUC643P
    Operating System: Windows 10 Pro Technical Preview 64-bit (10.0, Build 10049) (10049.fbl_impressive.150325-1700)
    Language: German (Regional Setting: German)
    System Manufacturer: Dell Inc.
    System Model: Studio XPS 8100
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz (8 CPUs), ~2.9GHz
    Memory: 12288MB RAM
    Available OS Memory: 12248MB RAM
    Page File: 3781MB used, 10897MB available
    Windows Dir: C:\windows
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    Miracast: Not Available
    Microsoft Graphics Hybrid: Not Supported
    DxDiag Version: 10.00.10049.0000 64bit Unicode
    Sound Devices
    Description: Headset (USB-Audiogert)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: USB\VID_046D&PID_0A0B&REV_1013&MI_00
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver Name: USBAUDIO.sys
    Driver Version: 10.00.10049.0000 (German)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/26/2015 09:59:24, 131072 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Lautsprecher / Kopfhrer (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1028040D&REV_1002
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.7458 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 4/17/2015 00:59:19, 4423000 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    04-16-2015 07:49 PM
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