1. Windows Central Question's Avatar
    I am a FAST INSIDER. I up got a 'critical update' last night so I cleared out my storage several times to reach the required storage. When I woke up in the morning I installed the update. When it was restarting it got stuck on a black screen. I held the power and volume down keys to soft reset it. I got to the lock screen. I also got a message that my phone is 'not for resale.'
    I went through the lock screen and got a SD card error message. I cancelled it. Then in the Start Screen I saw nothing except new icons and new soft keys. (I have a Lumia 630). When I still saw nothing, I soft reset my phone again. Again the same process. I did this a few more times. Then I selected the scan SD card option. It showed scanning..scanning..scanning. The it said there is a problem in your SD card. I soft reset my phone again a few times.
    I then thought to sync my phone to my Mac. I have a Windows Phone app on it to sync my phone. It said connecting to a device, then could not verify. I restart my phone. Still the same.

    Then I disconnected my Lumia and put a SIM card into it. I could receive calls only. Not place a call. Couldn't even get messages. I took out the sim. And posted this problem. I can't access the Action Centre. Nothing. I can't even swipe to the Kids Corner.

    What to do???😢😢😢😢
    04-19-2015 05:11 AM
  2. RumoredNow's Avatar
    I'd suggest reverting via LSRT How can I recover/reset/restore my phone software? - Microsoft - USA

    I know the documentation says use WSRT, but so many have had issues with it I am gun shy. I just reverted a 635 with LSRT and no issues.

    At this point a reversion is all that sounds applicable. I gather this isn't your primary so no worries about data loss? Restore any 8.1 backup and try Insider again if you like...
    Laura Knotek likes this.
    04-19-2015 02:07 PM

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