How can I get my 920 out of an endless reboot cycle?

RyanKennedy

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Dec 2, 2012
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Running the latest build of W10 on my L920. My phone died today, and when I put it back on the charger around 4 PM, the Nokia logo showed up, then the screen went black, and the logo showed up again. This process has been repeating itself since then. I've tried rebooting the phone but have had no luck with a soft reset. Any advice?
 

vsmh96

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Jul 12, 2014
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Running the latest build of W10 on my L920. My phone died today, and when I put it back on the charger around 4 PM, the Nokia logo showed up, then the screen went black, and the logo showed up again. This process has been repeating itself since then. I've tried rebooting the phone but have had no luck with a soft reset. Any advice?

Try uunplugging and then reconnect the charger later (maybe in an hour or 2). If the issue still persists i guess youd have to flash (hard reset) with the Windows Phone recovery tool. It will bring you back to 8.1 (the latest firmware available). Do note that your data will be erased.
 

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