06-19-2015 02:50 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I just have installed Windows 10 preview for phone on my Lumia Icon. It went well. But after transferring step it went to reboot. Since, then it is continuously rebooting. It goes to verizon red page and then vibrates and reboots again. It already has done 10 of times already. Please save me!!!! :(
    06-16-2015 03:31 PM
  2. ven07's Avatar
    ven07
    Q&A Team
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    Do one or two soft reset. Keep us notified
    06-16-2015 04:04 PM
  3. vpratap397's Avatar
    vpratap397
    I already tired 4-5 times. Power+volume down, but it didn't work.
    ven07 likes this.
    06-16-2015 04:27 PM
  4. Microsoftjunkie's Avatar
    Microsoftjunkie
    WP recovery tool.
    06-16-2015 04:42 PM
  5. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    MJ (lol) is right, go for the windows phone recovery tool. I hope it connects long enough to recognize the phone.

    Before doing that, you might want to try a hard reset
    06-16-2015 11:23 PM
  7. Anna Walker's Avatar
    Anna Walker
    I upgraded from 8.1 to 10136 and had no issues for the first hour. Then it suddenly rebooted and started the loop.
    I then followed the instructions below. I plugged it into my laptop and as it was rebooting I held the volume down button until I saw the exclamation mark.
    Then momentarily press Volume Up, Volume Down, Power, Volume Down. The phone will reboot and rebuild. Mine rebuilt with 10136. I didn't restore from One Drive so I got a clean install. It has been working great ever since.
    ven07 and Michael Albertin like this.
    06-17-2015 10:44 AM
  8. Michael Albertin's Avatar
    Michael Albertin
    I though this was a joke, but it really works:

    1) Right on begin of a (re)boot where the Nokia logo appears: Volume Down until the exclamation mark appears
    2) Press Volume Up once
    3) Press Volume Down once
    4) Press Power once
    5) Press Volume Down again

    Then the Phone will reboot again and shortly after this, the gears will show up and a fresh installation is starting.
    If you do a mistake in the button order, just start again with step 1.
    ven07 likes this.
    06-18-2015 11:51 AM
  9. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
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    Originally Posted by Michael Albertin
    Then the Phone will reboot again and shortly after this, the gears will show up and a fresh installation is starting.
    If you do a mistake in the button order, just start again with step 1.
    Write it down, keep it in front of you, stay calm and you should be fine
    06-19-2015 02:50 PM
« 10136 on Lumia 1320, phone off, no sim. What should I do? | Is 10136 the new 10080? »

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