1. Ben Cote's Avatar
    I don't seem to be getting any updates.

    phone OS version: 10.0.12562.84.

    Selected Insider Fast, update phone keeps saying "phone is up to date"

    Tried soft reset several times.

    Windows phone recovery tool can't find phone to roll back.

    Any suggestions?
    06-27-2015 11:34 PM
  2. Harrie-S's Avatar
    Use option "my devices is not detected"
    Uninstall and reinstall WPRT.
    Try LSRT.
    Use different USB cables, USB ports other PC.
    Keep trying.
    Hard reset and try above suggestions again.

    One of the above should work except if your USB port of your phone is damaged.

    Good luck
    06-28-2015 07:12 AM
  3. Matthias Verboven's Avatar
    Had the same problem as you. I did a restore with WPRT to 8.1, installed the Insider app again, and downloaded the latest update.

    All good now and works way better than previous builds.
    Harrie-S likes this.
    06-28-2015 07:22 AM
  4. Ben Cote's Avatar
    i cannot get WPRT to detect my phone. tried many times :(
    06-28-2015 07:23 AM
  5. Dan Harris's Avatar
    i cannot get WPRT to detect my phone. tried many times :(
    Unplug the phone from your PC and turn the phone off completely.

    Launch WPRT and choose "My Phone was not detected" and then choose whether it's a Lumia or HTC.

    Then when it is searching, connect the powered off phone to your PC

    These are the steps I had to follow due to the phone turning off at the Gears screen after a few seconds. I just left it connected and after a minute or two WPRT had identified the phone
    06-28-2015 12:37 PM
  6. Ben Cote's Avatar
    success. bad cable. good enough to charge but no data.

    all good now. thanks all :)
    Harrie-S likes this.
    06-28-2015 06:07 PM

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