1. anon(9042793)'s Avatar
    Yesterday I installed WP10 Insider Preview build 10149.
    I was going to install the update but I fell asleep and it updated automatically at 3AM.
    I was gonna remove the PIN but couldn't as stated above.
    Now I am facing the PIN issue.
    I kept it untouched for an hour but it still didn't work.
    This is my primary phone and I need it urgently.
    Please answer my questions successively:
    1. Have you encountered the issue? How did you get out of it?
    2. Will a hard reset work or do I have to use WPRT?

    PLEASE HELP!! I ****ed up this time. I won't do it again!!

    Posted via the Windows Central App for Android
    07-10-2015 06:29 AM
  2. ttsoldier's Avatar
    pin issue is a known bug for this build stated by Microsoft. they recommended using this build without a pin.

    you can try a hard reset, that way the pin won't be there when you hard reset.
    07-10-2015 06:43 AM
  3. Vasrias's Avatar
    From the official Microsoft blog:
    •Sometimes the PIN keypad won’t be shown after swiping up to unlock. The workaround is to swipe down to get to Action Center and try to open a notification or Settings to invoke the PIN keypad to unlock your phone.
    •There is a very rare situation where you are unable to unlock your phone after entering your PIN and it keeps letting you type even though you entered your pin correctly. If you hit this – leave the phone alone 1-2 hours before trying to unlock again. This is caused by a TPM issue that could get worse and require you to reflash if you get into this state and power off the phone. See this forum post for an additional workaround.
    What pin problem do you have exactly, if the above solutions doesn't resolve your problem.
    07-10-2015 02:40 PM

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