07-11-2015 07:16 PM
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  1. Sengrik Sangma's Avatar
    Sengrik Sangma
    I saw today that an update was available so I connected to my WiFi then waited for it to download but after 1 hour or so it was still 0%. So I tried a soft reset but it didn't work. a solution will be much appreciated. Thank you
    07-11-2015 10:45 AM
  2. JamesP001's Avatar
    JamesP001
    I'm having the same issue... it's been downloading for over a day now, and I seem to be stuck at 2%. I've allready restarted my lumia 640, but it's still stuck at 2%
    Sengrik Sangma likes this.
    07-11-2015 11:13 AM
  3. Sengrik Sangma's Avatar
    Sengrik Sangma
    I thought my phone the only one with the issue. I hope the issue is solve as soon as possible.
    07-11-2015 11:27 AM
  4. JamesP001's Avatar
    JamesP001
    I've turned off the battery saver completely. It went to 26% fast, now he seems to be stuck there... maybe it'll do the trick for you

    *edit: phone crashed and I'm stuck at 0% again....
    Last edited by JamesP001; 07-11-2015 at 12:46 PM.
    07-11-2015 12:05 PM
  5. Sengrik Sangma's Avatar
    Sengrik Sangma
    I've tried that but no progress. Some are saying that its downloading in the background, if that's the case it should have been completed by now.
    07-11-2015 01:58 PM
  7. JamesP001's Avatar
    JamesP001
    I ended up downgrading back to WP8.1 with the Windows Phone Recovery Tool. After that I reinstalled the Insider app and upgraded to 10166 without any problem. I'm running it now. It took an hour and a half in total. It may take longer depending on your internet speed. Also, it only downloads over wi-fi ;)

    I hoped I could help. Just let me know if it worked for you too ;)
    07-11-2015 07:16 PM
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