My phone can't receive Messages (Windows 10 Mobile)
Hi.
I'm currently using Lumia 625 with Windows 10 for mobile version 10.0.10166.0 -
There are 2 problems that I've been experiencing right now:
1) My phone unable to receive or sent messages, but it still can make/receive a call.
2) The data connection just can't be activated/connected, there are no 'H' symbol on the top of the screen although it still appeared when I scroll down the action center, so I assume that the connection is in dormant state. (I still can connect to the internet using Wi-Fi)
I've been trying to reset my phone once through (setting>about>reset) but it seems nothing changes with the problem, I have also trying to hard reset my phone through hardware-way but it stuck in black screen with 'bolt' and 'gear' on it, I waited hours that perhaps it just need to be waiting for but in the end nothing is happened.
Is this problems I'm having right now is supposed to happen on this build? Or it's just my device that currently not so-compatible with all Windows 10 current services?
Please help.
Hi.
I'm currently using Lumia 625 with Windows 10 for mobile version 10.0.10166.0 -
There are 2 problems that I've been experiencing right now:
1) My phone unable to receive or sent messages, but it still can make/receive a call.
2) The data connection just can't be activated/connected, there are no 'H' symbol on the top of the screen although it still appeared when I scroll down the action center, so I assume that the connection is in dormant state. (I still can connect to the internet using Wi-Fi)
I've been trying to reset my phone once through (setting>about>reset) but it seems nothing changes with the problem, I have also trying to hard reset my phone through hardware-way but it stuck in black screen with 'bolt' and 'gear' on it, I waited hours that perhaps it just need to be waiting for but in the end nothing is happened.
Is this problems I'm having right now is supposed to happen on this build? Or it's just my device that currently not so-compatible with all Windows 10 current services?
Please help.