08-15-2015 03:26 PM
tools
  1. zaherkatani's Avatar
    zaherkatani
    My lumia 630 could not update to any build newer than 10149. I am keeping trying since one month to upgrade to 10166, with no result, either the phone stuck on 37% or after the full download it gives an error code 0*8007000e.
    Now I am trying to upgrade to the latest build but seems that it should first get 10166.
    I did a hard rest several time, also tried to downgrade to 8.1 but with no result. I would appreciate your help
    08-14-2015 02:10 PM
  2. ttsoldier's Avatar
    ttsoldier
    Retired Ambassador
    If you go back to 81, you should be able to upgrade to 10166 and then to the latest build.
    08-14-2015 02:19 PM
  3. zaherkatani's Avatar
    zaherkatani
    Originally Posted by ttsoldier
    If you go back to 81, you should be able to upgrade to 10166 and then to the latest build.
    Thanks. I tried several time to downgrade to 8.1 but always it fails to complete
    08-14-2015 02:57 PM
  4. ttsoldier's Avatar
    ttsoldier
    Retired Ambassador
    Use windows phone recovery tool.
    08-14-2015 03:06 PM
  5. zaherkatani's Avatar
    zaherkatani
    Is there any deference between windows phone recovery tool & Lumia Phone recovery tool?
    I tried the windows phone recovery tool but unfortunately it fails to complete
    08-15-2015 05:21 AM
  7. Grimwar's Avatar
    Grimwar
    Originally Posted by zaherkatani
    Is there any deference between windows phone recovery tool & Lumia Phone recovery tool?
    I tried the windows phone recovery tool but unfortunately it fails to complete
    The windows phone recovery tool is for newer phones, the Lumia Phone recovery tool for older phones, this is a Link , to both

    No harm in trying both. Hope you can reset Win 8.1
    08-15-2015 03:26 PM
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