Hi,
SMS backup and restore has been a bit difficult in the past with W10 Mobile, especially when Microsoft have quietly changed their backend architecture, between builds <10572 (including WP8.1) and >=10572.
At that time I had found a way to get ALL my SMS saved and backed across all my W10 Mobile devices (535, 640), all was good and well.
But then I bought a 950 ^_^
Early December, I tried restoring my messages history on the 950 (10586.00 at that time). They started to come slowly, and I had both Skype and SMS messages. And then it stalled.
My daily driver is my Lumia 640. I then turned on the 535 (which was off for only a week) and discovered that the 535 itself had difficulties to restore the missing week.
Then build 10586.29 was out. All my devices under .29, 535 and 950 hard reset, I still end with the same result.
Most messages are back on the 950 and on the 535 but
a) according to contacts+messages app, I have 27 620 SMS and 266 MMS on my (daily driver) 640. Only 17 724 SMS and 110 MMS are back on 950/535 (other lumias on W10m)
b) no Skype messages were restored on 535 nor 950, no matter which build. I can see them on PC (Modern app Messages)
c) Even for a simple conversation yesterday with my wife (let's say 10 messages), 2 are missing. I don't know were they saved and restore is broken, or if these messages were not saved.
Everything was nice on 10581 and 10586.11 until beginning of Dec (it started to stall just before .29 release)
Do you guys have the same kind of issues? I'm pretty sure Microsoft are changing AGAIN the backend because :
a) if you go to Messages (PC) you'll see only the Skype threads. BUT if you press the search button and enter a single letter like "a", you'll see your SMS (not Skype) texts there! Clicking on an entry will crash the app though
b) Messages previously restored or even received on the 950 before the hard reset are correctly synced on my 640, but will never restore to the 950 or 535. I *know* these messages have been saved, I don't understand why they don't restore.
Final observations :
a) When restored, I don't have duplicates (present on my 640, I even have triplicates or quadricates or whatever the name is lol), or less,
b) for a given contact, the date seems frozen to let's say 17th of Oct. It will catch up all messages up to 17th of Oct on 950/535.
c) when I receive a new message (or send one), these messages are almost instantly synced
d) when I have "holes" in a conversation (a whole period missing), it's ALWAYS the same period (on 950/535) and it will never fill that missing period later.
Thanks for your feedback, possible fixes, etc.
PS. I'm no noob, synced is enabled on all devices ^_^ Current builds : all devices on Insider except the 950, so 640/535 have .36 and 950 has .29 (officially).
SMS backup and restore has been a bit difficult in the past with W10 Mobile, especially when Microsoft have quietly changed their backend architecture, between builds <10572 (including WP8.1) and >=10572.
At that time I had found a way to get ALL my SMS saved and backed across all my W10 Mobile devices (535, 640), all was good and well.
But then I bought a 950 ^_^
Early December, I tried restoring my messages history on the 950 (10586.00 at that time). They started to come slowly, and I had both Skype and SMS messages. And then it stalled.
My daily driver is my Lumia 640. I then turned on the 535 (which was off for only a week) and discovered that the 535 itself had difficulties to restore the missing week.
Then build 10586.29 was out. All my devices under .29, 535 and 950 hard reset, I still end with the same result.
Most messages are back on the 950 and on the 535 but
a) according to contacts+messages app, I have 27 620 SMS and 266 MMS on my (daily driver) 640. Only 17 724 SMS and 110 MMS are back on 950/535 (other lumias on W10m)
b) no Skype messages were restored on 535 nor 950, no matter which build. I can see them on PC (Modern app Messages)
c) Even for a simple conversation yesterday with my wife (let's say 10 messages), 2 are missing. I don't know were they saved and restore is broken, or if these messages were not saved.
Everything was nice on 10581 and 10586.11 until beginning of Dec (it started to stall just before .29 release)
Do you guys have the same kind of issues? I'm pretty sure Microsoft are changing AGAIN the backend because :
a) if you go to Messages (PC) you'll see only the Skype threads. BUT if you press the search button and enter a single letter like "a", you'll see your SMS (not Skype) texts there! Clicking on an entry will crash the app though
b) Messages previously restored or even received on the 950 before the hard reset are correctly synced on my 640, but will never restore to the 950 or 535. I *know* these messages have been saved, I don't understand why they don't restore.
Final observations :
a) When restored, I don't have duplicates (present on my 640, I even have triplicates or quadricates or whatever the name is lol), or less,
b) for a given contact, the date seems frozen to let's say 17th of Oct. It will catch up all messages up to 17th of Oct on 950/535.
c) when I receive a new message (or send one), these messages are almost instantly synced
d) when I have "holes" in a conversation (a whole period missing), it's ALWAYS the same period (on 950/535) and it will never fill that missing period later.
Thanks for your feedback, possible fixes, etc.
PS. I'm no noob, synced is enabled on all devices ^_^ Current builds : all devices on Insider except the 950, so 640/535 have .36 and 950 has .29 (officially).