1. dicks-webos's Avatar
    I had installed the "Windows Insider" app. Then updated to 10568.36 and then left the insider program (on the phone) not knowing that I would be leaving the entire program.

    Now the Skype + Messaging app throws up an error when:

    1) I start the messaging app and try to open Skype settings
    2) I try to start Skype Video

    and so Skype no longer works. Any idea how to fix this? Do I need to re-install the "Windows Insider" app to get it to work? Tried reboot and soft-reset, did not work. As I can not uninstall the apps, I can not do fresh install. Any ideas?

    12-22-2015 06:33 AM
  2. Demian Mioc's Avatar
    It's a bug with Skype messaging + video, check out Skype forums, users reported it months ago on previous Insider builds.
    Not even hard reset can fix it, we need to wait for Skype team to update and fix their apps.
    12-22-2015 07:31 AM
  3. dicks-webos's Avatar
    Looks like a corrupt database issue...

    Now I had to re-install the big Skype app :(
    12-22-2015 08:22 AM
  4. dicks-webos's Avatar
    Issue was playing with pivacy settings. Solution: http://answers.microsoft.com/en-us/m...4-2d1c28b2e4a3

    I checked each setting and made sure Skype+Messaging has access. I had indeed disabled one setting totally for all apps. This caused the error message. Now it is working again perfectly!

    Would be better to show the user a message: Check your privacy settings and try again.
    01-04-2016 05:07 AM
  5. neilvillareal's Avatar
    I also had this happen to me. After reading that this is due to privacy settings, I enabled some settings but still disabled the others for Messaging + Skype. Currently, I have the following enabled for Messaging + Skype:
    1. Contacts
    2. Call History
    3. Messaging

    The following are disabled:
    1. Location
    2. Camera
    3. Microphone
    01-15-2016 11:12 PM

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