12-31-2015 10:52 AM
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  1. manus31's Avatar
    manus31
    I've recently found a need to start using my mobile data on my phone.Im on build .36 but can't get it working

    .I have data connection on
    Highest connection speed 4g
    I allow mobile data within data usage

    I've tried toggling off WiFi and setting mobile data on in action centre

    Is there an issue with this build or w10 in general ?

    I Tried hard reset last night but still a problem at work today
    12-30-2015 03:16 PM
  2. MP3Mike's Avatar
    MP3Mike
    Are you sure your provider has enabled mobile data for your SIM?
    12-30-2015 04:26 PM
  3. manus31's Avatar
    manus31
    Originally Posted by MP3Mike
    Are you sure your provider has enabled mobile data for your SIM?
    I'm pretty sure it is.They never had any problem with charging me in the past when I accidently used it.I just subscribed for a 1 gig add on two days ago,so maybe I'll get on to their customer support tomorrow just to check
    12-30-2015 05:40 PM
  4. MP3Mike's Avatar
    MP3Mike
    Barring that check that your "Internet APN" settings are correct for your provider. (I had a horrible problem with data, and battery life, with Ting until I got the settings correct.)
    manus31 likes this.
    12-30-2015 06:06 PM
  5. manus31's Avatar
    manus31
    Originally Posted by MP3Mike
    Barring that check that your "Internet APN" settings are correct for your provider. (I had a horrible problem with data, and battery life, with Ting until I got the settings correct.)
    Thanks,yea.that was the issue.
    Chintan Gohel and MP3Mike like this.
    12-31-2015 03:37 AM
  7. MP3Mike's Avatar
    MP3Mike
    Glad you got it working! I wish more providers had their system setup to automatically push the correct settings to Windows Phone/Windows 10 Mobile.
    12-31-2015 10:52 AM
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