[Mad Cabbie]

Is it me or is this a known issue. Every time I open anything to do with MS, I keep getting asked to sign in then go through the fiasco of codes. I have been using Cortana all day, and tonight I have to go through the sign in stuff. My outlook account keeps needing to be fixed although I use it all the time, store also needs passwords and code.

Just me or others? I did hard reset after install, I always do out of habit, and I have rolled back and re-installed. This along with the time keep dropping back an hour, makes this build a step back from .63.

[cincykid76]

You're not alone.... I've been dealing with this on my 1020 and 1520. I also did fresh installs and reset after dl... Hopefully someone can shed some light. I reached out to MS via online chat and they pretty much told me I'm not running official software/firmware on an approved device so they refused to help or answer any questions. I was infuriated!!!!

[Maurizio Troso]

You're not alone.... I've been dealing with this on my 1020 and 1520. I also did fresh installs and reset after dl... Hopefully someone can shed some light. I reached out to MS via online chat and they pretty much told me I'm not running official software/firmware on an approved device so they refused to help or answer any questions. I was infuriated!!!!

You can't ask MS helpdesk asking for a insider s.o. on a 8.1 phone!!!.
That's the same policy of Toshiba, HP, Acer, etc. official assistance (if you upgrade to 10 a 8.1 pc still under warranty, they only ask to restore back)

Did you tried logging out and log in?

[Mad Cabbie]

I've asked them before about Cortana and they were very helpful. Didn't sort the issues of the huge step back that is Cortana.

[charlatan1978]

All we can do as Insiders is report the issue in the feedback app.

[Mad Cabbie]

Started happening again.....