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04-11-2019 09:04 AM
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  1. abhishek singh21's Avatar
    abhishek singh21
    Ambassador
    So i have initiated the new May 19 update but received this particular error or notification as the update could not continue. i am on release preview ring and i have tried windows media creation tool as well which also failed to install the update with a similar error.

    This notification points towards a faulty driver but i haven't updated any driver/s recently.

    my PC specs are Core I5-7 GEN, Nvidia 945mx, 8gb Ram.

    Any help will be appreciated.

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    Last edited by abhishek singh21; 04-09-2019 at 07:37 AM.
    04-09-2019 07:23 AM
  2. Chris Turek's Avatar
    Chris Turek
    Originally Posted by abhishek singh21
    So i have initiated the new May 19 update but received this particular error or notification as the update could not continue. i am on release preview ring and i have tried windows media creation tool as well which also failed to install the update with a similar error.

    This notification points towards a faulty driver but i haven't updated any driver/s recently.

    my PC specs are Core I5-7 GEN, Nvidia 945mx, 8gb Ram.

    Any help will be appreciated.

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    Click image for larger version.  Name: 2222.PNG  Views: 3  Size: 187.3 KB  ID: 140704

    Click image for larger version.  Name: 333333.PNG  Views: 4  Size: 142.2 KB  ID: 140705

    I'm having this EXACT same error on my gen 1 Surface Book for both the Release Preview update through Windows Update and through the ISO on their website.
    abhishek singh21 likes this.
    04-09-2019 03:16 PM
  3. abhishek singh21's Avatar
    abhishek singh21
    Ambassador
    i am unable to find any workaround . Bumpy start by MSFT again.
    04-10-2019 01:39 AM
  4. abhishek singh21's Avatar
    abhishek singh21
    Ambassador
    New error received. :(

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    04-11-2019 08:31 AM
  5. abhishek singh21's Avatar
    abhishek singh21
    Ambassador
    current update, the update is installing now as i have left the insiders program and now the update s installing with no errors.

    i suggest this workaround, if you receive a similar error try exiting from insiders program and them restart your device and then again initiate the update.

    See you soon. have a good day.
    04-11-2019 09:04 AM
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