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05-16-2012 10:02 AM
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  1. jeffmlu's Avatar
    Sometimes it can take like an hour for me but usually when I delete an email on my phone (gmail and yahoo) it will eventually get removed from their email server like when I check on my PC.
    What do you mean "it will eventually get removed?" Does that mean it is removed from your inbox only, but goes into Trash? Or is it archived? Or removed completely from everything (not in trash, not archived... just gone)?

    I'd prefer to not have it removed from everything. I like having 30 days of trash in case something gets accidentally deleted.
    11-30-2011 09:41 AM
  2. enahs555's Avatar
    Or you know, you guys could just use gmail properly. Go to your gmail settings, and go into the pop/imap settings.

    There, they have these three options when you delete email from outside the web client:

    Archive the message (default)
    Move the message to the Trash
    Immediately delete the message forever

    So, if you do not want it to archive, tell gmail to stop archiving and either delete forever or Trash it.
    Not really sure why people are blaming the phone for a gmail setting....
    Last edited by enahs555; 11-30-2011 at 10:13 AM.
    el_annimo219 likes this.
    11-30-2011 09:45 AM
  3. TaliZorah's Avatar
    What do you mean "it will eventually get removed?" Does that mean it is removed from your inbox only, but goes into Trash? Or is it archived? Or removed completely from everything (not in trash, not archived... just gone)?

    I'd prefer to not have it removed from everything. I like having 30 days of trash in case something gets accidentally deleted.
    To be honest, I never really checked because I never delete anything unless I want it gone forever. I just deleted some emails about an hour ago let me go check....

    ....


    Looks like it deleted them for good. :)
    11-30-2011 09:59 AM
  4. jeffmlu's Avatar
    Or you know, you guys could just use gmail properly. Go to your gmail settings, and go into the pop/imap settings.

    There, they have these three options when you delete email from outside the web client:

    Archive the message (default)
    Move the message to the Trash
    Immediately delete the message forever

    So, if you do not want it to archive, tell gmail to stop archiving and either delete forever or Trash it.
    Not really sure why people are blaming the phone for a gmail setting....
    Thanks for your smartass help, genius. If you read the post I linked to on answers.microsoft.com, I already tried that and it has no effect. You're so smart though. Way smarter than me. Thanks for your help smart guy.
    11-30-2011 10:21 AM
  5. enahs555's Avatar
    Thanks for your smartass help, genius. If you read the post I linked to on answers.microsoft.com, I already tried that and it has no effect. You're so smart though. Way smarter than me. Thanks for your help smart guy.
    Nope. It works just fine.

    When you turn that feature to what you desire, when you delete your email on your phone it moves it to the deleted folder on your phone. When you clear the deleted folder on your phone and sync the changes, it either deletes it from gmail or moves to trash depending on what you have it set for.
    Not my fault, or your phones, you can not use it and gmail correct.

    But good job on the childish name calling.
    11-30-2011 10:37 AM
  6. jeffmlu's Avatar
    When you turn that feature to what you desire, when you delete your email on your phone it moves it to the deleted folder on your phone. When you clear the deleted folder on your phone and sync the changes, it either deletes it from gmail or moves to trash depending on what you have it set for.
    a) It's not behaving that way for me. This is a fact. I'm sorry that you're unwilling to accept this fact. I'm also sorry that you're unable to cope with not having the answer.
    b) Even if it did behave that way, that's not what I would consider acceptable behavior, so I'm looking for a better alternative.
    c) At no point did I accuse the phone or GMail specifically for the issue.

    Neither your responses nor your tone are very helpful. If you'd like any more information from me so that you can better assist me and the other people reading this thread, feel free to ask politely.
    11-30-2011 12:14 PM
  7. Jake_M's Avatar
    It really doesn't delete from Gmail at all. I don't know how you all are procuring these results.
    11-30-2011 12:52 PM
  8. thed's Avatar
    Nope. It works just fine.

    When you turn that feature to what you desire, when you delete your email on your phone it moves it to the deleted folder on your phone. When you clear the deleted folder on your phone and sync the changes, it either deletes it from gmail or moves to trash depending on what you have it set for.
    Yeah, this doesn't work for me either. The funny thing is, this used to work. A while back, I found this setting and changed it to Move the message to Trash. And for a while, it worked perfectly. But more recently, something changed and now no matter what I have selected, it just takes the inbox label off and doesn't delete the message.

    So it used to work and now it doesn't anymore. I don't know who is to blame for this.
    11-30-2011 01:46 PM
  9. enahs555's Avatar
    If you have that setting on gmail turned on, once you delete them on your phone, and then go to the deleted folders on you phone. Hit the ellipses and click empty folder. You then have to manually click the sync button for it to then update the changes on the server. This is how IMAP is supposed to work (other then having to manually hit sycn).


    Alternatively, if you want it to work like before Mango, delete the account from phone and do an advanced setup, and set it up for pop and not imap, which is how it was before I believe.
    11-30-2011 02:14 PM
  10. Jake_M's Avatar
    Archiving and deleting on Apple devices - Gmail Help

    That place is outdated... No info for iOS 5, WP7, etc. webOS deletes emails I know, so I know it's possible.
    11-30-2011 07:36 PM
  11. cgk's Avatar
    Any progress on this? It's bugging me as well.
    12-07-2011 08:06 AM
  12. Major's Avatar
    When I was using Android, the email client K-9 had the optional setting to delete emails on the server when I deleted them on the phone. It worked for my regular email, my Gmail, and my Hotmail. It did NOT require me to go to my corresponding email's settings within my desktop browser and reconfigure.

    Most posters are not asking for a pain-in-the-*** workaround. We want simple functionality that other platforms offer.
    12-07-2011 10:27 AM
  13. ptyork's Avatar
    Okay, since I had to solve this (kind of) in the iOS world, I'll pass on my knowledge.

    First, know that there are three different protocols that you can use to access Gmail: POP, IMAP, and EAS (Exchange Active Sync). POP is largely irrelevant as it doesn't keep the mail on the server synced with that on the client. So we have IMAP vs. EAS.

    Google, in their infinite lack of wisdom, have decided that EAS should behave in a way completely inconsistent both with logic and with IMAP. Deletion of a message using EAS archives it. This is the method that WP7.5 is obviously now using by default when you set up a Google mail account. EAS cannot be configured at all. The "smartass" comments were just that since they only related to IMAP.

    IMAP can be configured to delete messages rather than archive them. In fact, this is the default behavior (thus the inconsistency). Assuming you have the advanced IMAP controls "Labs" add-on installed, if auto-expunge is on, then the server will interpret a delete flag properly and move it to the trash. If auto-expunge is off, then your client has to issue the expunge command on a folder (telling the server to process all delete flags), and in this case you have more control of what happens when the expunge happens (archive, trash, or delete).

    The problem is that WP7.5 appears not to delete anything. Rather, it just moves the message from whatever folder to a "Deleted Items" folder (which has absolutely no meaning to Gmail whatsoever). Other email clients let you specify a trash folder, but not Outlook Mobile. So, none of the IMAP settings have any bearing here, either.

    So, a) Google is at fault for being stupid with their EAS implementation (minimally the user should have the choice as to whether it trashes, deletes or archives as they do with IMAP). b) Microsoft is at fault for creating a sub-par IMAP implementation with NEITHER the ability either to mark messages for deletion or to specify the name of the Deleted Items folder. It also doesn't support IMAP IDLE, so message retrieval is delayed by a minimum of 15 minutes.

    Both companies share blame in this, though from opposite ends. IMO, Google is the most to blame, though, for their poor EAS implementation.

    Hope this helps clarify.
    12-08-2011 01:22 AM
  14. impliciter's Avatar
    I think I may have found a solution to this problem. I was setting up multiple google calendars on my phone using (Mango Tip: Sync Multiple Google Calendars with Windows Phone).

    I noticed the "Enable "Delete Email As Trash" for this device." option, selected it, and synced the account on my phone. Now deleted emails go to the trash label in gmail.


    Last edited by impliciter; 01-23-2012 at 03:57 PM.
    mase123987 likes this.
    01-23-2012 02:09 PM
  15. MichaelBanning's Avatar
    THEY'VE FIXED IT!!!! Go to the link below for instructions on how to access google sync from your phone, which is now regularly accessible on Windows Phone (without using impliciter's strategy in the above post). One of the first settings for your device is the Delete email as trash setting, which I've been trying.....

    ....AND IT WORKS!!!!! FINALLY!!! I CAN DELETE THE 20 SPAM EMAILS FROM STAPLES I GET EVERY MORNING INSTEAD OF ARCHIVING THEM!!!! ALL HAIL OUR BENEVOLENT GOOGLE OVERLORDS!!!!!!!!!

    http://www.windowscentral.com/google...-windows-phone

    :P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;):P;)
    Last edited by MikeEggleston; 02-02-2012 at 01:19 PM.
    01-26-2012 07:47 PM
  16. impliciter's Avatar
    THEY'VE FIXED IT!!!!
    It's good to see it's official now. While the deletion is nice, I think the biggest impact with this is that SEARCH ON GMAIL SERVER NOW WORKS!
    01-26-2012 09:38 PM
  17. jleebiker's Avatar
    Ok, I went to m.google.com/sync on my Trophy and there wasn't a download. There are links to instructions, but is there an actual app?
    01-26-2012 10:06 PM
  18. thed's Avatar
    Ok, I went to m.google.com/sync on my Trophy and there wasn't a download. There are links to instructions, but is there an actual app?
    There's no download, just log in with your gmail account, tap on your device in the list (mine was named WindowsPhone), then you'll see a checkbox that you can select that says Enable "Delete Email As Trash" for this device.
    MichaelBanning likes this.
    01-26-2012 10:57 PM
  19. Pronk's Avatar
    Top tip - have IE set to mobile rather than desktop or you won't get the right screens up!
    MichaelBanning likes this.
    01-27-2012 07:11 AM
  20. jleebiker's Avatar
    Top tip - have IE set to mobile rather than desktop or you won't get the right screens up!
    THAT DID IT !!!! Mine was set to Desktop so wasn't presented these options.
    01-27-2012 09:28 PM
  21. martan1981#WN's Avatar
    If I set this delete mail as thrash in http://m.google.com/sync, does it work if I set my Gmail account as imap or exchange or both?
    Thanks a lot.
    05-14-2012 03:39 AM
  22. MichaelBanning's Avatar
    I can't remember if I set it to imap or exchange, but follow the article on wpcentral.com about it and you'll be good to go!
    05-14-2012 05:46 AM
  23. socialcarpet's Avatar
    Weird. I just tested this by deleting an email from my Gmail account on the phone's Outlook app, pressing the sync button and then logging into email on my computer.

    The email I deleted on the phone disappeared from my inbox on the computer, as I would expect it too.
    05-14-2012 01:01 PM
  24. MichaelBanning's Avatar
    Perhaps I misunderstood martan's question. I thought he was asking about an option during setup (like how often to set it to sync or something), but if the question was whether or not to choose "Outlook" or "Google" at the very beginning when deciding which TYPE of account to add to the phone, I added it as a Google account. I just have it set up to send or receive mail instantly, so it works like an exchange account.
    05-14-2012 01:07 PM
  25. martan1981#WN's Avatar
    Mail always disappears from Inbox, thats OK. But its moved to All mail instead of Bin. Thats the difference we are talking about.
    05-14-2012 01:07 PM
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