05-12-2011 07:43 PM
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  1. Michael-Dallas's Avatar
    Wow, interesting experiences. Mine was a little different.

    I went to Best Buy, looked at the plastic dummies, then asked the Best Buy guy to tell me more about WP7. I wasn't expecting much as my previous experiences w/ Best Buy staff resulted in me getting more info from reading the packaging than the employee, but this dude was enthusiastic and knowledgeable about WP7. He whipped out an actual model (Surround) and showed me all the nifty features. I was ready to buy from him, but they didn't have the Focus.

    So I went across the parking lot to an AT&T store and told the rep that I was interested in a WP7 phone, the Focus particularly, and he took me to that section and let me look at them w/o trying to sell me on Android or the iFruit. When I asked for differences between the WP7 phones, he went back and printed a comparison chart from Phonescoop and handed it to me, LOL.

    Michael.
    05-11-2011 11:06 AM
  2. jalb's Avatar
    Oh wowsers, our best buy was even worse. The first guy I talked to smirked at me and said "we don't sell Window's Phones", and the second guy didn't know what they were at all. But then, when you say you went to Best Buy and looked at the plastic dummies, I assumed at first that you meant the sales people - that tells you how bad our Best Buy it.
    05-11-2011 12:07 PM
  3. Winterfang's Avatar
    LOL, I saw two of the rarest Windows Phone at my job today.

    One guy had an LG Optimus ( first I one saw outside of mine ) and the other had a freaking Dell Venue Pro. ( I almost fainted when I saw it, It's huge )

    The Optimus fella had it for a week or something but he knew every good tip already and we talked about apps, games and the Mango Update. How we where waiting for the Nokia phones but we the Optimus came out on our carrier we couldn't take it anymore. It was pretty exciting to now I'm not alone.

    The Dell Venue guy was an old black man probably for the Bahamas or some small island, I had to teach him that you could pin contacts to the screen but the girl I pinned was from facebook and he say that he didn't talked to her much. It was kinda funny.


    The point is that I'm seeing more of those phones in the wild.
    05-11-2011 03:06 PM
  4. Michael-Dallas's Avatar
    Oh wowsers, our best buy was even worse. The first guy I talked to smirked at me and said "we don't sell Window's Phones", and the second guy didn't know what they were at all. But then, when you say you went to Best Buy and looked at the plastic dummies, I assumed at first that you meant the sales people - that tells you how bad our Best Buy it.
    It's the same here too, that's why I was mildly surprised.

    I was even more surprised when the AT&T rep told me that the Focus didn't support microSD expansion so don't bother getting a microSD card. I wasn't going to argue so I just smiled and shrugged. Then I went home and researched the Focus (after purchasing it, of course) and the dude was [kinda] right!

    Michael.
    05-11-2011 05:54 PM
  5. Rhody#WP's Avatar
    It's the same here too, that's why I was mildly surprised.

    I was even more surprised when the AT&T rep told me that the Focus didn't support microSD expansion so don't bother getting a microSD card. I wasn't going to argue so I just smiled and shrugged. Then I went home and researched the Focus (after purchasing it, of course) and the dude was [kinda] right!

    Michael.
    I had the opposite experience at the Sprint store (the flagship store on Preston Rd.). This condescending, self-declared phone geek told me the Arrive had 4GB internal and a microSD slot for expanded storage (it actually has 16GB and no microSD slot). He said expandable storage is a standard feature you will find on all smart phones, to which I said, "except the iPhone." I say he was a condescending phone geek because when I told him I was unhappy with the battery life on the Evo, he pulled his from his belt clip and said, "I get three days on mine, but I'm a phone geek and you're just a user." Anyway, for such an arrogant dbag, he sure was wrong about most of what he said.
    05-12-2011 08:23 AM
  6. Winterfang's Avatar
    I had the opposite experience at the Sprint store (the flagship store on Preston Rd.). This condescending, self-declared phone geek told me the Arrive had 4GB internal and a microSD slot for expanded storage (it actually has 16GB and no microSD slot). He said expandable storage is a standard feature you will find on all smart phones, to which I said, "except the iPhone." I say he was a condescending phone geek because when I told him I was unhappy with the battery life on the Evo, he pulled his from his belt clip and said, "I get three days on mine, but I'm a phone geek and you're just a user." Anyway, for such an arrogant dbag, he sure was wrong about most of what he said.
    Jeez what a d-bag. Thankfully I had never found nobody like that when buying my actual phone.

    Funny story the brought me an Optimus S, ( Understandable I guess since it's named Optimus also) and ew there's no comparison, I think the Optimus 7 was the prettiest Optimus at the time.

    Also when I activated my account the girl told me be sure to turn off facebook to save on battery life. I said: Thanks. ( It's my first Smartphone after all, so I didn't knew WP Facebook was not that good)

    Then she told me I needed a Gmail account, and I was like Say whaaaat?. Then I told her this is from windows, then she reply. No this is an Android phone.

    We went back and for a couple of times and I show her that it said Windows Phone on the back. She told me, she got wrong info but I wasn't mad because it was an old lady.
    05-12-2011 08:57 AM
  7. Tobyus's Avatar
    Ok so if I were to walk up my highstreet next week with a list of specifications that point perfectly to Windows Phone 7, I wonder how many reps would point me to a WP7 device.

    If I were to think up specs that should get me pointed to a WP7 device they'd be:

    Able to quickly search for public phone numbers
    Great phone for downloading and playing music (should point me away from Android this one)
    Very fast, very reliable
    Great games available
    Ability to read documents on the go
    Full integration with Facebook

    Anyone got any to add to that list? Remember I (and anyone else who want to try the experiment) will be saying this to sales staff which should point them to WP7, we don't want to make it obvious by saying things like "Microsoft Office support"
    A couple of things I would add (from my personal must have list):

    Netflix streaming support
    Removable Battery
    05-12-2011 10:22 AM
  8. Michael-Dallas's Avatar
    I had the opposite experience at the Sprint store (the flagship store on Preston Rd.). This condescending, self-declared phone geek told me the Arrive had 4GB internal and a microSD slot for expanded storage (it actually has 16GB and no microSD slot). He said expandable storage is a standard feature you will find on all smart phones, to which I said, "except the iPhone." I say he was a condescending phone geek because when I told him I was unhappy with the battery life on the Evo, he pulled his from his belt clip and said, "I get three days on mine, but I'm a phone geek and you're just a user." Anyway, for such an arrogant dbag, he sure was wrong about most of what he said.
    Yeah, that's pretty bold of the rep to make assumptions like that.

    (I'm just up Preston Rd in Frisco)

    Michael.
    05-12-2011 05:32 PM
  9. wheelerk's Avatar
    It is a very interesting point this one. In owning the phone I've showed it to several people, one 22 year old like myself who then bought an HD7.
    My father (57) who used it for a few minutes, proclaimed "This just makes sense, and I can actually read all the fonts" (his eyes have been better) then bought an HD7.
    Finally my uncle (42) who was looking to switch from his Nokia N97 mini, who then went and bought an LG.

    Everyone who I show the phone to is very impressed by the OS and finds it intuitive and easy to use, even friends of mine using Android and iOS compliment the OS everytime they see me quickly replying to a text and responding to e-mails.

    So it really begs the question, what is the issue here? The age range WP7 appeals to is staggering, and all the money in TV & billboard advertising will only get people to the store. I think Microsoft need to invest quite heavily in sending reps round to talk to sales staff and try and get past the stigma that's left over from Windows Mobile and the PDA years.
    Microsoft has an online training site for sales associates for WP7. I went throught the training back in I believe September. The training stressed the importance of getting the phone in the user's hand. Show them a few features and let the phone sell itself. I think the training is right on, but I be the sales folks aren't take the course. There is even a certification test too.
    05-12-2011 07:34 PM
  10. wheelerk's Avatar
    Ugh, I went to the AT&T store today to see if they had Windows Phone certified SD cards. Nope. They don't. Nor do they sell them online. Nor do they know where I can get one. And they kept calling it a Windows 7 phone. Blegh.
    Get a Kingson 32GB class 4 from Amazon. I bought mine right before I bought my Focus on Nov 8th. I have certified it. :-) No issues here.
    05-12-2011 07:43 PM
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