1. 3DPiper's Avatar
    For some reason, the email/pass on my wife's phone's Live ID is wrong.. But I can't click on the email to select it for editing.. I even tried click-and-hold.. How can I input the correct Live ID?

    Edit: I ended up just creating a new Windows Live ID account (it calls it "Windows Live 2").. So now, how can I delete Windows Live 1?
    Last edited by 3DPiper; 05-10-2011 at 05:10 PM.
    05-10-2011 04:38 PM
  2. jdunn's Avatar
    Are you talking about on your phone? As in the account you enter when you first start the phone?
    05-10-2011 05:18 PM
  3. 3DPiper's Avatar
    Are you talking about on your phone? As in the account you enter when you first start the phone?

    Yes.. For some reason a random email/password was put in (not even a hotmail account) and I can't edit or delete it.. I've got her live ID working as Windows Live 2, but would still like to get rid of that first non-working account..
    05-10-2011 06:38 PM
  4. jdunn's Avatar
    I don't curerntly have a WP7 at my disposal, but you may need to do a hard reset of the device to clear that account out. Was it a brand new handset, or a refurbished one?
    05-10-2011 06:45 PM
  5. cdook's Avatar
    Can you delete one of them in Settings > Applications > People? It's only giving me the option to delete Facebook, but I'm thinking it'd let you delete the Live ID if two were listed.
    05-10-2011 08:57 PM
  6. 3DPiper's Avatar
    Can you delete one of them in Settings > Applications > People? It's only giving me the option to delete Facebook, but I'm thinking it'd let you delete the Live ID if two were listed.

    If I hold down on the WLive account, it says 'sync'..
    If I click to go into it, I only get the error "Windows Live password is incorrect".. But I don't get the option to change the email login (which is not even a live ID), only the password...

    Very frustrating!
    05-10-2011 09:17 PM
  7. Luisraul924's Avatar
    Can you delete one of them in Settings > Applications > People? It's only giving me the option to delete Facebook, but I'm thinking it'd let you delete the Live ID if two were listed.

    If I hold down on the WLive account, it says 'sync'..
    If I click to go into it, I only get the error "Windows Live password is incorrect".. But I don't get the option to change the email login (which is not even a live ID), only the password...

    Very frustrating!
    have you tried a hard reset? it seems that, that might be the only way...
    05-10-2011 09:53 PM
  8. raremage's Avatar
    I've searched for this in the past and been unable to find a way to switch that account; I think you're stuck with a hard reset to factory settings, and reconfiguring your phone.

    If it makes you feel any better, the same sort of issue exists with the first gmail account used to set up an Android phone - it is locked for the duration to that account.
    05-10-2011 09:54 PM
  9. amgray86's Avatar
    Windows how-to page says the first account cannot be deleted, so you need to do a hard reset
    05-13-2011 10:32 AM
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