1. davepop's Avatar
    Hey guys, I need your help, i have a samsung Omnia 7 , anyway after a few days i decided to add all my contacts to the phone, a few days later all my contacts were all gone. could it be when i signed up to create the default windows live account that it deleted my contacts? i also remember linking my phone to the zune software on my computer.

    Any reason why they are gone?
    When you add a contact are they stored on the phone memory or sim card, as i have found out that someone in my family decided to chuck my old phone and and plus the 2 sim cards i had in the bin , i am really frustrated that i have lost all my contacts.

    Is there anyone to do a data recovery on the sim or phone memory to get my contacts back.

    Thank you for time.
    David
    10-19-2011 05:18 AM
  2. TheWeeBear's Avatar

    Your contacts should have been stored on the live account associated with your phone davepop. (provided they were originally uploaded there)
    Have a look at the following website and see if they are there. (Log in using the live id that you used on the phone.)

    Windows Phone 7 | Windows Phone | Microsoft Windows Phone 7 | Windows Phone 7

    Once logged in go the My Phone and then contacts (View Contacts) and see if any of them are there. (Although they should be appearing on your phone again if they are there)

    No idea why they all dissappeared.

    Have you tried importing your contacts from your sim again ? (People / ... / Settings / Import SIM Contacts)

    Oh and welcome along to WPC. :)
    Last edited by TheWeeBear; 10-19-2011 at 05:34 AM.
    10-19-2011 05:26 AM
  3. TheWeeBear's Avatar
    Double post. Deleted.
    10-19-2011 05:26 AM
  4. davepop's Avatar

    Your contacts should have been stored on the live account associated with your phone davepop. (provided they were originally uploaded there)
    Have a look at the following website and see if they are there. (Log in using the live id that you used on the phone.)

    Windows Phone 7 | Windows Phone | Microsoft Windows Phone 7 | Windows Phone 7

    Once logged in go the My Phone and then contacts (View Contacts) and see if any of them are there. (Although they should be appearing on your phone again if they are there)

    No idea why they all dissappeared.

    Have you tried importing your contacts from your sim again ? (People / ... / Settings / Import SIM Contacts)

    Oh and welcome along to WPC. :)

    Hey mate, na i already tried that and double checked just then.
    I'm thinking that my conacts got deleted when i activated the windows live id for the phone.

    Thanks
    10-19-2011 05:36 AM
  5. TheWeeBear's Avatar
    OK davepop, sorry to hear that, although not sure why that happened. :(
    10-19-2011 05:55 AM
  6. davepop's Avatar
    Hey guys anyone else got any ideas as to why my contacts got deleted or anyone got any ideas how to recover them off the phone, by doing a data recovery?

    Thanks.
    10-24-2011 08:44 AM
  7. VernonEL's Avatar
    Kind of a head-scratcher. Contacts saved on Windows Live is really pretty flawless.

    Sent from my LG Quantum using Board Express
    10-25-2011 08:41 AM
  8. radicaltoyz's Avatar
    It's because when you linked your Microsoft account to your Windows Phone, the contacts in your Microsoft account overwrites the contacts store locally on your phone. I don't know why it does this, and I don't know why it doesn't just add contacts IN ADDITION to your local contacts. If you find a way for it to not delete local contacts let me know!
    08-24-2016 11:39 AM
  9. KamslertZ's Avatar
    It's because when you linked your Microsoft account to your Windows Phone, the contacts in your Microsoft account overwrites the contacts store locally on your phone. I don't know why it does this, and I don't know why it doesn't just add contacts IN ADDITION to your local contacts. If you find a way for it to not delete local contacts let me know!
    How to recover contacts in this way ?
    08-16-2017 03:14 AM
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