11-04-2011 12:52 PM
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  1. cckgz4's Avatar
    If you hit your menu button while in the text on android you can open that persons contact info

    ... and if you're, "an informed consumer", then you would probably know what you want before getting the phone which means you won't likely return something that you don't like.



    If you're really that informed, you can play with them in the store comparing the differences yourself side-by-side (being already well informed about what those differences are).





    OTOH I know EXACTLY where you're coming from. I have two phones, an HTC HD7 (Windows Phone 7) and an HTC Amaze (Android). Android is fun to play with but productivity is SEVERELY reduced by the inefficient disjointed nature of the beast. It's a resource pig, and totally lacks integration. A jumble of apps lacking a cohering vision.



    e.g. someone sends me a text. I read it and need to call them to reply. Can I just tap the contact name at the top of the thread? Nope. I have to go home, go into contacts app, search for the name and tap call (or do about the same after entering the phone app from home). What kind of crap is that? ... I show my droid toting friends stuff like this and they say oh cool! and go back to their ignorant sheepish existence happy with their toys, while I tote a tool. Sure, there's vlingo and voice dial and the like, but it's unusably inaccurate... just another toy. TellMe works a tolerable/usable 90% of the time, and it's only going to get better.

    Sent from my HD7 using Board Express
    11-01-2011 07:29 PM
  2. Rocket_Girl's Avatar
    I think I'm gonna go buy an HTC HD7s today and then just swap it for the Focus S on Sunday. I want out of Android TODAY.

    Crazy?
    Not crazy! I bought Trophy for full retail - upgrade more than a year away, but wanted out of Android waaay before that. Had to stay w/ VZW due to contract.

    I would do it even with the added paperwork of swap in a few days. Either way - today or on the weekend, you will love WP7 phone so much after Android.
    11-02-2011 08:55 AM
  3. power5's Avatar
    You want me to put myself into the shoes of a multibillion dollar corporation that will make thousands of dollars off me for the next few years by allowing me to try two different phones on their network?

    I'd love to.
    Your original intent was to defraud the company. Not sure how money changes the morality of the situation but it seems to in your opinion.

    Had you started the thread by saying, "Should I go grab a HD7 or just wait for the Focus S? I want to determine if I should spend the extra money for the newer model or if I will be able to survive with the 1st gen model." That is what the system is for. Not taking one out for a joy ride because you don't like your old one and cant wait a few more days. They charge you your usage so more people with your ethics do not take advantage of them. Its hard to determine if a phone will fit your lifestyle while standing in the store. That is why they let you take it home and return it if it does not fit your needs.

    Take it back when the focus S comes out and determine if you need the added features and speed. Or if you just like the S better. That's what the system is for. Being sure you get the phone you want.
    aubreyq and Just Visiting like this.
    11-02-2011 09:37 AM
  4. Nataku4ca's Avatar
    dude, don't get too defensive, i know where your coming from as i know several people that feels the same way, but then again i do stand on the same side on the moral grounds as others

    its actually a consumer law in canada to allow returns so consumers can return things that don't work for them, i've seen a few stores eventually give up and decided to put non-refoundable clause with their sales because of ppl - eg. bought camera, went to vacation, came back, took photos out, returned camera for full refund... this is one of those things that makes a good intention law horrible for the other side (and i couldn't believe it when i saw a lady return a half-empty milk back to costco, zomg @@)

    ok, forget what i said above, more of rant then anything

    im glad you like your new phone, i'm still playing with my fingers hoping i can save enough to buy one out right soon... my contract won't end until 2013 and im still on winmo6.5 =..= that makes me really sad especially when i try to say good things for wp7 to friends..
    11-02-2011 05:29 PM
  5. JAStark27's Avatar
    ... and if you're, "an informed consumer", then you would probably know what you want before getting the phone which means you won't likely return something that you don't like.

    If you're really that informed, you can play with them in the store comparing the differences yourself side-by-side (being already well informed about what those differences are).


    OTOH I know EXACTLY where you're coming from. I have two phones, an HTC HD7 (Windows Phone 7) and an HTC Amaze (Android). Android is fun to play with but productivity is SEVERELY reduced by the inefficient disjointed nature of the beast. It's a resource pig, and totally lacks integration. A jumble of apps lacking a cohering vision.

    e.g. someone sends me a text. I read it and need to call them to reply. Can I just tap the contact name at the top of the thread? Nope. I have to go home, go into contacts app, search for the name and tap call (or do about the same after entering the phone app from home). What kind of crap is that? ... I show my droid toting friends stuff like this and they say oh cool! and go back to their ignorant sheepish existence happy with their toys, while I tote a tool. Sure, there's vlingo and voice dial and the like, but it's unusably inaccurate... just another toy. TellMe works a tolerable/usable 90% of the time, and it's only going to get better.
    Not to sound like I'm defending android here on your last paragraph but you actually can call them if you click on there pic it brings up a few options for you. Atleast that's how it was on vanilla android.
    11-02-2011 08:58 PM
  6. jchapman01's Avatar
    From a sales reps point of view, It takes much more than 3 minutes to exchange out a phone. when we're working with you to exchange the phone we're potentially missing out on a sale that could actually make us money. The 35 restock fee is to deter people from doing that, but the sales rep actually doesn't make any money off of it.

    look at it this way... would you be happy if you had to do twice the work to make the same amount of money for a transaction? I don't think so.
    11-02-2011 10:14 PM
  7. hubgoblin's Avatar
    Your original intent was to defraud the company. Not sure how money changes the morality of the situation but it seems to in your opinion.

    Had you started the thread by saying, "Should I go grab a HD7 or just wait for the Focus S? I want to determine if I should spend the extra money for the newer model or if I will be able to survive with the 1st gen model." That is what the system is for. Not taking one out for a joy ride because you don't like your old one and cant wait a few more days. They charge you your usage so more people with your ethics do not take advantage of them. Its hard to determine if a phone will fit your lifestyle while standing in the store. That is why they let you take it home and return it if it does not fit your needs.

    Take it back when the focus S comes out and determine if you need the added features and speed. Or if you just like the S better. That's what the system is for. Being sure you get the phone you want.
    You're using terms I don't believe apply. "Defraud the company." HOw completely and utterly silly. There is no moral or ethical quandary here, so if you really need to attach morality to this scenario, I'll let you have at it. Not really interested in debating that part of it, and honestly? I don't care what you believe about my ethics, you have no means of judging. I say that without any hostility incidentally. It's simply fact.

    of course money changes the situation. If you're going to assert that in some way a wrong is being done to the company, it would have to be from a financial perspective. Therefore you have to examine whether or not they are suffering a loss as a result of my activity. They most certainly are not, in fact their policy went a ways towards creating a customer, which is precisely why it exists. They've priced their services and products in such a way so as to guarantee a profit regardless of which decision I make.

    Sorry, but so far you keep bleating "unethical!" at the whole thing without offering a hint of evidence as to why.
    11-02-2011 10:24 PM
  8. hubgoblin's Avatar
    From a sales reps point of view, It takes much more than 3 minutes to exchange out a phone. when we're working with you to exchange the phone we're potentially missing out on a sale that could actually make us money. The 35 restock fee is to deter people from doing that, but the sales rep actually doesn't make any money off of it.

    look at it this way... would you be happy if you had to do twice the work to make the same amount of money for a transaction? I don't think so.
    Don't care. It's a job and that's part of it. And a sales rep that is helpful is likely to garner more of my business in the future, for instance the gentleman I worked with yesterday will now sell my wife a new phone as well as friend I steered his way. I'd say he's going to do just fine.
    11-02-2011 10:28 PM
  9. palandri's Avatar
    ...its actually a consumer law in canada to allow returns so consumers can return things that don't work for them, i've seen a few stores eventually give up and decided to put non-refoundable clause with their sales because of ppl - eg. bought camera, went to vacation, came back, took photos out, returned camera for full refund... this is one of those things that makes a good intention law horrible for the other side (and i couldn't believe it when i saw a lady return a half-empty milk back to costco, zomg @@)...
    My wife works retail. I hear her talking all the time about woman that buy an expensive $300 to $400 silk dress, wear it to a special event and then return it. Her company recently signed on with a retail group that track retail refunds at a variety of retail stores. Once they hit a certain return rate, they just cut them off.
    11-02-2011 10:33 PM
  10. jchapman01's Avatar
    Don't care. It's a job and that's part of it. And a sales rep that is helpful is likely to garner more of my business in the future, for instance the gentleman I worked with yesterday will now sell my wife a new phone as well as friend I steered his way. I'd say he's going to do just fine.
    BS. Sorry, but its true. Next time you go in that store, you'll walk up to the first person that's free. You won't have any loyalty to that rep any more than you actually want to compare the Focus S and the HD7s.
    11-02-2011 11:08 PM
  11. hubgoblin's Avatar
    BS. Sorry, but its true. Next time you go in that store, you'll walk up to the first person that's free. You won't have any loyalty to that rep any more than you actually want to compare the Focus S and the HD7s.
    Considering I already purchased my wife's phone through him and a friend bought an an Atrix 2, I'll see your "BS" and raise you with "what actually happened."

    Make sure to feed and care for your high horse. I imagine its kinda tired. ;)
    11-02-2011 11:41 PM
  12. Curtieson's Avatar
    Considering I already purchased my wife's phone through him and a friend bought an an Atrix 2, I'll see your "BS" and raise you with "what actually happened."

    WHAT ARE YOU DOING!?!?! Why did you let him do that to himself?


    On the original topic, I bought a Samsung Captivate about a month before WP7 was released...I loved it the 1st day, then realized it really sucked and saw a lot of what people complain about when they rag on Android. I paid the $35 return fee, returned the Captivate and bought a Samsung Focus... To add to the moral debate...the Captivate I had WAS a refund and I still had to pay the fee...I wonder if you could get away with a phone that was sold as a rental (say $20 a month under contract). Nah...it'd have to be closer to $15...as people pay ~$10 ($200/(18 to 24)) for most phones.
    11-03-2011 09:15 AM
  13. power5's Avatar
    You're using terms I don't believe apply. "Defraud the company." HOw completely and utterly silly.
    Sorry, but so far you keep bleating "unethical!" at the whole thing without offering a hint of evidence as to why.
    DEFRAUD
    Definition
    defraud
    [ di frwd ]
    To hear the pronunciation, install Silverlight
    TRANSITIVE VERB
    1.
    cheat somebody: to deprive somebody of money or property by dishonest means
    Was your original intent dishonest?


    I am glad you ended up liking your phone though. I will never meet you and will not remember this thread in a couple months. I will just agree to disagree with you about your beliefs.
    11-03-2011 09:27 AM
  14. hubgoblin's Avatar
    Was your original intent dishonest?


    I am glad you ended up liking your phone though. I will never meet you and will not remember this thread in a couple months. I will just agree to disagree with you about your beliefs.
    You realize you just invalidated your entire argument by ignoring that definition you just posted, yes? No money nor property has been cheated from ATT.

    And yes, I know that you still inherently disagree, and you're entitled to that. To each his own and all of that. Go Windows! ;)
    11-03-2011 10:28 AM
  15. hubgoblin's Avatar
    WHAT ARE YOU DOING!?!?! Why did you let him do that to himself?
    Hahaha yeah, well, not only did he make a mistake on that count but he really should have bought an S2. Much better than the Atrix line.

    On the original topic, I bought a Samsung Captivate about a month before WP7 was released...I loved it the 1st day, then realized it really sucked and saw a lot of what people complain about when they rag on Android. I paid the $35 return fee, returned the Captivate and bought a Samsung Focus... To add to the moral debate...the Captivate I had WAS a refund and I still had to pay the fee...I wonder if you could get away with a phone that was sold as a rental (say $20 a month under contract). Nah...it'd have to be closer to $15...as people pay ~$10 ($200/(18 to 24)) for most phones.
    The carriers have these rules set up to make money *always*. And I don't have a problem with it, I wanna play with their toys, I'll pay their fees.

    I think your rental idea is a great one but they wouldn't do it. Contract or GTFO as far as they're concerned.
    11-03-2011 10:34 AM
  16. Major's Avatar
    The title of the thread says it all...
    aubreyq likes this.
    11-03-2011 11:09 AM
  17. power5's Avatar
    You realize you just invalidated your entire argument by ignoring that definition you just posted, yes? No money nor property has been cheated from ATT.
    ATT can not sell that phone if you took it back like your original intent. Thus you deprived them of property and money. They have to send it back to HTC as a return and they do not get the money for that unit as a sale to a potential customer. Then when you exchange for the other phone they give you that one for free. So they lost 2 phones from inventory and only got half price for both. Then they are paying to send one back to HTC. They will refund them something for that phone I assume.
    11-03-2011 01:06 PM
  18. selfcreation's Avatar
    ATT can not sell that phone if you took it back like your original intent. Thus you deprived them of property and money. They have to send it back to HTC as a return and they do not get the money for that unit as a sale to a potential customer. Then when you exchange for the other phone they give you that one for free. So they lost 2 phones from inventory and only got half price for both. Then they are paying to send one back to HTC. They will refund them something for that phone I assume.

    of course they can!!!! lol , even if they retake the phone out of policies , they can sell it FULL price without the contract data credit. ( on a 30day term )

    the ONLY time they cant re-sale a phone and actually lose cash on it, is if they take back a phone that is DOA after the 30day DOA policies. (doa= dead on arrival ) and that is not the case in this situation. And if it was , that’s their problems. with in 30dayz HTC refunds (same thing goes for samsung , LG , apple , RIM ect.. )

    Not to mention cell phone companies make NO cash on the actual Phone , they pay FULL price from HTC then sell it to you at a discount price… then make $$ off you from your monthly bill ( hence why you have contracts ) , it actually takes over 1 year for them to make $$ off of your new phone….


    you are 100% allowed to take the phone back . Return it 1 week later and say you dint like it … if the rep is a ***** . wait till the store is DEAD so they cant complain they are losing potential sells…

    . I worked in a store for 2 years .. and did this for clients ALL the time.. the client is 100% in his RIGHTS by LAW! To return a product.


    takes 10min TOP .. more than that and you need more training with your system….

    -Order system
    -select buyers remorse + type in fictional MEID (witch cancels the order ) ( or put back old MEID which reverts the order )
    - refund phone
    - have a nice day sir.

    And if it’s a SIM card phone . all they need to do is refund you and WHIPE the phone … 5min..
    11-03-2011 03:30 PM
  19. Matthew#AC's Avatar
    I pretty much did the same thing. I plan on getting one of the Lumia phones when they come to the US but I couldn't stand the idea of being on Android any longer, so I bought an HD7 full unlocked price and will only be using it for a couple of months. It didn't matter, I was willing to throw the money away to have a pleasant smartphone experience.
    11-03-2011 04:58 PM
  20. power5's Avatar
    ATT can sell a used phone for full price? If you are confirming this practice please let me know. Pretty much a good enough reason for me to never purchase a phone at a retail store EVER again. My understanding when purchasing a new phone is that it is new and has NEVER been used by another person. I will be checking into their fine print now.
    11-03-2011 05:49 PM
  21. hubgoblin's Avatar
    ATT can not sell that phone if you took it back like your original intent. Thus you deprived them of property and money. They have to send it back to HTC as a return and they do not get the money for that unit as a sale to a potential customer. Then when you exchange for the other phone they give you that one for free. So they lost 2 phones from inventory and only got half price for both. Then they are paying to send one back to HTC. They will refund them something for that phone I assume.
    You don't know what "refurbished" phones are, do you?
    11-03-2011 10:18 PM
  22. power5's Avatar
    Yes, but if I go into a retail store to buy a new phone, they better not be giving me a refurb.
    11-03-2011 10:24 PM
  23. jfa1's Avatar
    They should disclose that they are selling you a refurb if it is that. They sell refurbs on the ATT website sometimes it a good deal and sometimes well you wonder what the heck are they thinking?
    11-03-2011 11:20 PM
  24. cckgz4's Avatar
    Oh God really people?
    11-03-2011 11:21 PM
  25. jfa1's Avatar
    I think that this comatose horse has been beaten up enough guys IMHO cn we just move on please!
    11-04-2011 08:12 AM
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