1. justin7693's Avatar
    My samsung focus is NOT updating to Mango!!!! It stops halfway and restores back to WP7.
    I use a Mac with Widows Phone Connector. I run 10.7.2 Lion. I have a Samsung Focus with OS Ver. 7.0.7403.0. The dialog box says that it cannot complete update
    11-16-2011 09:17 PM
  2. enahs555's Avatar
    Is there an error code?
    11-16-2011 09:20 PM
  3. justin7693's Avatar
    Is there an error code?
    Nope... Just a dialog box that said it could not be completed... Oh and i forgot to say I only have 3.41GB Left on my phone
    11-16-2011 09:27 PM
  4. wolf1891's Avatar
    I'm going to make my default suggestion here although I make no promises that it will help (but, it might!).

    try doing the update from a different computer (my vote would be for a Windows 7 machine if you have any friends/relatives with one that you can borrow for an hour or so...).
    11-16-2011 10:11 PM
  5. palandri's Avatar
    If a different computer doesn't help, I would then reset my phone and try again. You have a lot of stuff on your phone, so maybe one of your applications is causing a problem.
    justin7693 likes this.
    11-16-2011 10:18 PM
  6. enahs555's Avatar
    Can you take a screenshot of the error?
    11-16-2011 11:05 PM
  7. jimski's Avatar
    Back during the NoDo updates, users had problems if they had too much loaded on their phones. Though there were some new Samsung drivers to fix that. But anyway, start by removing a a bunch of your media and the restoring after the the update. Otherwise, it sounds like a hard reset might be necessary.

    Sent from my HTC Surround using Board Express
    11-17-2011 12:33 AM
  8. justin7693's Avatar
    I'm going to make my default suggestion here although I make no promises that it will help (but, it might!).

    try doing the update from a different computer (my vote would be for a Windows 7 machine if you have any friends/relatives with one that you can borrow for an hour or so...).
    On a Win7 and XP computer error 80004005
    11-17-2011 09:57 AM
  9. Wiccan Lagar's Avatar
    maybe you could sync photos and movies or what ever else you have on the phone to a local desktop, remove them from the phone and try again. Perhaps it doesnt have enough memory? I mean what the worst thing that can happen? Nothing? Give it a shot.
    11-17-2011 10:25 AM
  10. Wiccan Lagar's Avatar
    also found this on the MS website.

    Error #80004005 when attempting to install Mango update 7720 - Microsoft Answers

    If all else fails listen to the queso grandes
    11-17-2011 10:27 AM
  11. justin7693's Avatar
    I can't get this thang to work!
    11-17-2011 09:15 PM
  12. palandri's Avatar
    I can't get this thang to work!
    Have you tried a reset yet under settings?
    11-17-2011 09:44 PM
  13. jfa1's Avatar
    Have you tried a reset yet under settings?
    have you done the zune update to 4.8. whatever?
    11-17-2011 11:40 PM
  14. justin7693's Avatar
    have you done the zune update to 4.8. whatever?
    Yes.
    11-18-2011 12:28 AM
  15. justin7693's Avatar
    Now I got another error...
    11-18-2011 12:29 AM
  16. enahs555's Avatar
    Wow, you are so far behind in updates.

    Honestly, I would try a hard reset first (it will wipe your phone clean) and then try updating.
    After hard resting and when you plug it into Zune click the stop sync button, do not let it transfer everything over to the phone first.

    You will have a lot of updates to install.
    11-18-2011 08:51 AM
  17. Simon the Hippy's Avatar
    We have 2 omnia 7s and one would never update on my W7 pc.

    I always had to use a netbook running xp which took ages but worked.

    Then the tethering update caused an error and it started to restore the backup which also failed.

    Now the phone would not start (but I could get it into download mode) so it went back.

    I was expecting them to flash it but I recieved a new unit, so i presume the flash drive had failed.

    This new phone had the the release rom installed but updated without a hitch to the latest release on my W7 pc.

    I think the original phone had a faulty flash drive from day 1 and maybe this could be your problem ?
    11-18-2011 10:17 AM
  18. jfa1's Avatar
    Now I got another error...
    found this there are others I just binged the error code Hope this helps Jeff
    11-18-2011 10:34 AM
  19. M4arc's Avatar
    I saw this thread as I was installing Mango so I freaked out but everything went smoothly for me. Good luck.
    11-18-2011 10:41 AM
  20. justin7693's Avatar
    Soft Reset,Hard Reset,Backup,Update Zune and Windows Phone Connector for Mac, Flashing I have 3 error codes... 80004005 80018A5 Cannot Complete.... I will NEVER have Mango....
    11-18-2011 10:52 AM
  21. enahs555's Avatar
    11-18-2011 11:54 AM
  22. jfa1's Avatar
    Soft Reset,Hard Reset,Backup,Update Zune and Windows Phone Connector for Mac, Flashing I have 3 error codes... 80004005 80018A5 Cannot Complete.... I will NEVER have Mango....
    Do you have the rev 1.4?
    11-18-2011 03:21 PM
  23. justin7693's Avatar
    Have you tried a reset yet under settings?
    Yes
    11-18-2011 09:32 PM
  24. justin7693's Avatar
    Do you have the rev 1.4?
    How do I find out
    11-18-2011 09:33 PM

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