1. mkr10001's Avatar
    I got a replacement lumia so now I have two phones attached to my live account. Which is the old one and which is the new?

    Will the new one be the one with my phone number on because my sim is in it now or will that be the old one because it was already set up that way and the second doesn't have a phone number on yet?

    If I remove the wrong one, how do I get it back on?
    11-29-2011 11:04 AM
  2. theefman's Avatar
    Best thing to do is give your current phone a new name in the Zune software and it should reflect on the site, then you can delete the old one. Also try deleting the older on in Zune > Settings > Account > Devices, should see a list of your devices previously connected to Zune.
    11-29-2011 11:26 AM
  3. mkr10001's Avatar
    Sorted now nice one
    11-29-2011 11:37 AM
  4. TaliZorah's Avatar
    Just wanted to comment that I had the same problem a few months ago when I got my Arrive replaced. I had to give the new one a different name and it took about an hour to update on windowsphone.com No biggie - I was then able to remove the correct one.
    11-29-2011 05:15 PM