I posted this in the Arrive forum, but it had no takers, so I'll try in this one.
Since getting back into the Boston area a month ago, my Arrive has been unable to send or receive pictures. I went home for the holidays, to Delaware to be specific, and pictures worked just fine.
Upon returning to Boston right after New Year's, I saw that pictures were again unable to send. I talked to Sprint to see what they had to say. I knew it couldn't be the phone because, like I said, it worked just fine elsewhere. Sprint at first said it was a coverage issue, and gave me several revised dates for when it would be fixed.
Finally, I went into a Sprint Store, and they said it's actually a problem with Microsoft. One of the techs present has the Arrive, and has been having the same issue. He said there should be a patch in the next update to fix this.
The other day, pictures worked for a good half hour, before stopping once more. Yesterday, pictures worked for ten minutes, and again ceased. Now, today, pictures have been working sporadically (but moreso not).
Other people are having this issue
HTC Arrive MMS messages cannot send or be received (Boston - Microsoft Answers
Is there anyone from this board who is running into this?
If pictures have been working for blocks of time for the past few days, could that mean its on its way back to working just fine? What about needing an update? Blah, it's been very aggravating, and I really want to know who here may be running into this.
Oh and also, yes I've tried refreshing the network profile, and talking with Sprint online, they refreshed the services to the phone, but nothing happened, so I've been proactive in trying to fix this
Since getting back into the Boston area a month ago, my Arrive has been unable to send or receive pictures. I went home for the holidays, to Delaware to be specific, and pictures worked just fine.
Upon returning to Boston right after New Year's, I saw that pictures were again unable to send. I talked to Sprint to see what they had to say. I knew it couldn't be the phone because, like I said, it worked just fine elsewhere. Sprint at first said it was a coverage issue, and gave me several revised dates for when it would be fixed.
Finally, I went into a Sprint Store, and they said it's actually a problem with Microsoft. One of the techs present has the Arrive, and has been having the same issue. He said there should be a patch in the next update to fix this.
The other day, pictures worked for a good half hour, before stopping once more. Yesterday, pictures worked for ten minutes, and again ceased. Now, today, pictures have been working sporadically (but moreso not).
Other people are having this issue
HTC Arrive MMS messages cannot send or be received (Boston - Microsoft Answers
Is there anyone from this board who is running into this?
If pictures have been working for blocks of time for the past few days, could that mean its on its way back to working just fine? What about needing an update? Blah, it's been very aggravating, and I really want to know who here may be running into this.
Oh and also, yes I've tried refreshing the network profile, and talking with Sprint online, they refreshed the services to the phone, but nothing happened, so I've been proactive in trying to fix this