1. 1414H77's Avatar
    I have the Samsung Focus S, which I love, but... too many people complain they can't hear me off and off during a call (no, my face is not away from the phone)- it is my 3rd S and the problem persists (have never had this problem with any other phone I have had and the service is great where I live). My 30 day return period is tomorrow.

    So, my dilemma- I love WP7 after 3 years of all iPhones and a number of Android phones rooted and non-rooted. I cannot go back now to them- they are so clunky feeling now- I am a WP7 believer now. But, as much as I love the S I can't get stuck with a phone for two years where i have this continued problem. To me the Titan is a little too big, plus if I get it today or tomorrow then I can't return it and the Titan II will come out soon. Plus, the coming LTE makes me thirst all the more!

    I can't go back to Android now- it is like going back to a kid's toy now (feels like a baby's version of Ntendo DS now after getting used to WP7). How can I move forward without getting stuck? Any other great, fast windows phones?

    Oh, one more option- I could return the phone and use my current Android phone (Atrix 4G) on AT&T another 45 or 60 days until the Lumina 900 or others come out, but that would be torture- though it may be my best option.

    Help. Any options appreciated.
    01-21-2012 07:19 AM
  2. mprice86's Avatar
    As much as you may not want to use the Android for any longer than you have to, it sounds like your best option if you're not happy with the Focus S.

    Could always put WP7 launcher on the Android to make it a bit easier :P
    01-21-2012 07:26 AM
  3. jleebiker's Avatar
    I would see if you can exchange it as it seems defective. The other thing you could try is use a different mix other than the built in handset mic. Use a BT headset or the original wired mic. That might eliminate if it is a mic problem or an overall phone problem. Either way, I'd say take it back and exchange it. Good luck!
    01-21-2012 07:27 AM
  4. Chicken7's Avatar
    Could it possibly be that the volume is turned too low during the calls? Not too sure if it affects the earpiece as well as the mic.
    01-21-2012 07:52 AM
  5. 1414H77's Avatar
    I would see if you can exchange it as it seems defective. The other thing you could try is use a different mix other than the built in handset mic. Use a BT headset or the original wired mic. That might eliminate if it is a mic problem or an overall phone problem. Either way, I'd say take it back and exchange it. Good luck!
    Thanks. Been there, done that- this is my third exchange in the last 29 days of the S. The problem persists.
    01-21-2012 07:57 AM
  6. 1414H77's Avatar
    Could it possibly be that the volume is turned too low during the calls? Not too sure if it affects the earpiece as well as the mic.
    Good idea. Will check.
    01-21-2012 07:58 AM
  7. 1414H77's Avatar
    As much as you may not want to use the Android for any longer than you have to, it sounds like your best option if you're not happy with the Focus S.

    Could always put WP7 launcher on the Android to make it a bit easier :P
    Maybe that will ease the pain for 60 days with the old Android phone to buy time. I will have to look in the Android Market and check it out.
    01-21-2012 07:59 AM
  8. cdook's Avatar
    I'm in a similar boat. I was an AT&T customer, but gave them up because of terrible reception. I jumped back to Verizon where I could get locked into a 2 year contract with the Trophy or jump to an Android LTE phone. I chose Android. I miss WP7. The battery life, the style and the ease of use. I will be back.

    Possible thought for you. When people complain they can't hear you... are you in an area with poor service?
    01-21-2012 09:45 AM
  9. blehblehbleh's Avatar
    any chance of going back to your old iphone, retaining yoru upgrade and waiting 2 months for the Lumia 900? If I had to go back to something temporarily i'd at the very least go back to an iphone
    01-21-2012 09:56 AM
  10. mhans311's Avatar
    I would go back to the atrix and wait it out. I know you don't like Android, but the atrix is a decent phone. Throw launcher7 on there to make yourself less homesick :)

    Sent from my Trophy using Board Express
    01-21-2012 10:07 AM
  11. jfa1's Avatar
    Could it possibly be that the volume is turned too low during the calls? Not too sure if it affects the earpiece as well as the mic.
    check the settiungs and see if TTY/TDD is on in ease of use settings!
    01-21-2012 10:09 AM
  12. enahs555's Avatar
    Do you have a case on it that is sometimes maybe covering up the microphone?
    01-21-2012 12:11 PM
  13. 1414H77's Avatar
    check the settiungs and see if TTY/TDD is on in ease of use settings!
    Nope, but thanks for the idea.
    01-21-2012 12:39 PM
  14. 1414H77's Avatar
    Do you have a case on it that is sometimes maybe covering up the microphone?
    Nope. But I've done much dumber things so thanks for asking.
    01-21-2012 12:40 PM
  15. 1414H77's Avatar
    My decision is made, the die is cast, the chickens have come to roost, the gig is up... I am leaving in an hour to go back to AT&T and return the S and fire back up the Atrix. I am using the Windows Android launcher for now to ease the pain while I wait for the LTE versions to come out shortly. I will be returning to WP7, though, without a doubt, hopefully in 60 days or so. I thought the Focus S was the best smartphone I've ever had except for the pesky sound problem.

    Leave the light on for me for my return...
    01-21-2012 12:43 PM
  16. Major's Avatar
    My old Atrix is my backup device. It does the job. Hopefully the Nokia 900 fulfills your expectations.

    Since you mentioned the Titan II as well, I'll remind you that it's as big as the original Titan, which you described as too big.
    01-21-2012 01:07 PM
  17. 1414H77's Avatar
    Back on Atrix now...what a bummer. I thought it was the best thing in the world 9 months ago, but now feels like a Model T compared to the Focus S and WP7.
    01-21-2012 03:02 PM
  18. freestaterocker's Avatar
    Back on Atrix now...what a bummer. I thought it was the best thing in the world 9 months ago, but now feels like a Model T compared to the Focus S and WP7.
    I feel your pain... I've gone on record multiple times that if MS throws in the towel I'll be going back to a feature phone when my device craps out, rather than "slum" on another OS.
    01-21-2012 03:06 PM
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