Use code windows10 andsave 10% on your first Upsie warranty
02-03-2012 01:00 PM
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  1. bear_lx's Avatar
    my trophy has a great signal all the time, i just got it yesterday but so far perfect
    01-27-2012 02:11 PM
  2. scottcraft's Avatar
    my trophy has a great signal all the time, i just got it yesterday but so far perfect
    Mine does fine except at home and work, which is where I am most of the time. Other than that the phone is awesome.



    Sent from my Windows7 Phone using Board Express
    01-27-2012 02:24 PM
  3. willied's Avatar
    I haven't had any problem with my Trophy's signal either.
    01-27-2012 02:25 PM
  4. snowmutt's Avatar
    Love my Focus S. So far, the occasionally disappearing keyboard is it. My wife's Titan has freezing and reception issues. So right now, I lean to HTC not being as high quality as they have been. They really have supported WP, so I hope this is just a matter of them making some adjustments. Samsung has been on a roll, and the original Focus, the S, and the GS2 series have all been reliable. Mostly the complaints on Sammy has been the mid to low range smartphones, which have had tons of problems. I hope Nokia puts out quality. They are the top dawg for WP's future.

    I hope you get this ironed out. Again, I have a warm spot in my heart for HTC. Like to hear better things .......
    jaded skies likes this.
    01-27-2012 03:24 PM
  5. alpinestars1z's Avatar
    Beats headphones are nowhere near top of the line. They're just overpriced low to mid range headphones.
    over priced, yes... very much so...

    low mid range quality? not even a chance, thats a rediculous statement...
    I hate the Beats lol. Everyone on head-fi agrees it's not that great for the price. Despite this, what headphones do I see kids wearing these days? Beats.

    To me, Monster is like the Apple of headphones in the way that even though there may be better options out there, people still want it anyway because it's "cool."

    I'm not saying that Monster can't make good headphones, because they can--I own a pair of Monster Turbine Pro Coppers and I love it. It's more that they tune the Beats to appeal to the general public by adding lots of bass. It's like how colors on an AMOLED type display can be oversaturated. It's not producing colors accurately, but many people still like it anyway because bright and colorful looks good to them in the same way that some people like tons and tons of bass.

    And as for HTC, I've owned two HTC phones: A HTC Tytn II, and a Touch Pro 2. I haven't had any problems with either. I really am interested in the HTC Titan because many reviews mentioned how the build quality on the phone is great but now after hearing all these problems and about the poor customer service, I'm not so sure.

    I don't really like Samsung, they can make good phones, it's just that I really hate the materials they use. Even though I think the build quality is good, the all plastic design makes me think otherwise. It makes the phone feel cheap when I hold it in my hand, and I just can't get over that.

    LG, I've never heard anything good about their phones. Remember the G2X on T-Mobile? So many issues.

    So that leaves Nokia. I'm eyeing the 900, but I'd have to get it off contract, and that will probably be quite expensive.
    jaded skies likes this.
    01-27-2012 03:36 PM
  6. willied's Avatar
    over priced, yes... very much so...

    low mid range quality? not even a chance, thats a rediculous statement...
    So if you're saying they are top of the line, then what are these?

    Amazon.com: Grado PS1000 On-ear Stereo Headphones: Electronics

    And those aren't even the highest end headphones there are.
    Last edited by willied; 01-27-2012 at 06:42 PM.
    01-27-2012 06:37 PM
  7. Chicken7's Avatar
    Op, if HTC sends it back unrepaired, isn't there some sort of Consumer Affairs office you can contact? We have it in Australia, and they make sure the OEM gets their **** together when something goes wrong.

    I got an Asus laptop and it was faulty, and over the period of 10 months and 3 send-ins for repair, they claimed it was fixed, when it wasn't. As soon as I called in Consumer Affairs, Asus offered me a complete replacement with a newer model; not that I will ever go back to them.
    01-28-2012 03:16 AM
  8. alpinestars1z's Avatar
    Op, if HTC sends it back unrepaired, isn't there some sort of Consumer Affairs office you can contact? We have it in Australia, and they make sure the OEM gets their **** together when something goes wrong.

    I got an Asus laptop and it was faulty, and over the period of 10 months and 3 send-ins for repair, they claimed it was fixed, when it wasn't. As soon as I called in Consumer Affairs, Asus offered me a complete replacement with a newer model; not that I will ever go back to them.
    What is this Customer Affairs you're talking about? Is it a government branch or just an organization?

    We have the BBB--the Better Business Bureau. But since it's just an organization, they don't really have any power and can't force a company to do something.
    01-28-2012 03:41 AM
  9. downhillrider's Avatar
    Im sort of with the OP on this as far as HTC. Ive sent mine in 4 times over the past year since Ive had it. Dust under the glass, random reboots and such. I'm just done with HTC. But their customer service has been top notch. From the person I initially call to getting my phone back pretty quickly. March and Nokia cant come fast enough.
    01-28-2012 03:42 AM
  10. alpinestars1z's Avatar
    Im sort of with the OP on this as far as HTC. Ive sent mine in 4 times over the past year since Ive had it. Dust under the glass, random reboots and such. I'm just done with HTC. But their customer service has been top notch. From the person I initially call to getting my phone back pretty quickly. March and Nokia cant come fast enough.
    Really? I was under the impression that HTC CS sucked from what I read. How long was the turnaround time for a phone repair?
    01-28-2012 03:44 AM
  11. Chicken7's Avatar
    What is this Customer Affairs you're talking about? Is it a government branch or just an organization?

    We have the BBB--the Better Business Bureau. But since it's just an organization, they don't really have any power and can't force a company to do something.
    Yeah, it's a Government department. They actually function surprisingly well. I guess the USA doesn't have an equivalent.

    ACCC Home
    01-28-2012 06:36 AM
  12. alpinestars1z's Avatar
    Yeah, it's a Government department. They actually function surprisingly well. I guess the USA doesn't have an equivalent.

    ACCC Home
    Not quite. We have the FTC, aka Federal Trade Commission.

    https://www.ftccomplaintassistant.gov/

    While they'll take a complaint, they don't resolve individual complaints. Instead, they deal with anti-trust issues, scams, companies breaking the law, etc. So they aren't really much help to an individuals like us.
    01-28-2012 02:28 PM
  13. Reflexx's Avatar
    I feel torn here.

    I've had some recent problems with my HTC Titan usb port and didn't have a very good experience talking to HTC about it.

    Combine that with the horrible signal strength, and I'm not confident that they really care that much about the quality of their product.

    However, I still love my Titan. I love the screen. And the camera is pretty good too.

    With that said, my next phone will NOT be an HTC.
    01-30-2012 04:40 PM
  14. selfcreation's Avatar
    Honestly its purely preference.

    - Samsung and HTC both make AMAZING phones.

    1. sure HTC phones BODY is more durable ( made of freaking metal )
    Sure Samsung Screens are MORE durable. ( amoled is know to be more durable then LED)

    2. reception is the same, i had both a HTC and a Samsung , never had a problem from both of them ( apple are the once that have shiity reception LOL )

    4. Customer service is the same BS. HTC and Samsung ... AT&T or Sprint . apple or MS....

    5. its not true that Samsung or HTC or LG gets update faster..... dont know if you notice but updates have NOTHING to do with OEMs. i know people that have both Samsung and HTC and are still waiting on updates... and other already have it... OEMs dont really release updates that often.... your gona see allot more from MS/RTM .. and random 1 year SMALL updates from an actual OEM.


    one thing people dont relies..(Customer service wise) is that i can work for HTC give you **** service , get fired and go work for Samsung and give you the same **** service...


    People are idiots... and idiots are every where!!! UN-avoidable. ROLF!

    I work for Bell: people tell me Bell has the Worst CS ever,.,,, but i never had problems..

    my WP is with ROGERS... I NEVER got decent help from them.... but people tell me they are the best..yet.... I HATE THEM!...


    it all depends on who you are , who you talk too and how YOU handle the situation.


    go to a store and buy witch ever one YOU think is prettier .. LOL
    Last edited by Se1fcr3ation; 01-30-2012 at 05:29 PM.
    01-30-2012 04:56 PM
  15. Reflexx's Avatar
    Yeah. My Samsung Focus's reception wasn't really that much better than my HTC Titan. It was better, but only by a little bit. But the micro-usb port on the Focus is solid. Can't say the same for my HTC. Even the guy at the repair shop told me he often has to fix HTC and Motorola micro-usb ports.

    Then there's my wife's old Nokia feature phone. That thing's reception is so good it's embarrassing for our other phones.
    01-30-2012 06:00 PM
  16. N8ter's Avatar
    Honestly its purely preference.

    - Samsung and HTC both make AMAZING phones.

    1. sure HTC phones BODY is more durable ( made of freaking metal )
    Sure Samsung Screens are MORE durable. ( amoled is know to be more durable then LED)

    2. reception is the same, i had both a HTC and a Samsung , never had a problem from both of them ( apple are the once that have shiity reception LOL )

    4. Customer service is the same BS. HTC and Samsung ... AT&T or Sprint . apple or MS....

    5. its not true that Samsung or HTC or LG gets update faster..... dont know if you notice but updates have NOTHING to do with OEMs. i know people that have both Samsung and HTC and are still waiting on updates... and other already have it... OEMs dont really release updates that often.... your gona see allot more from MS/RTM .. and random 1 year SMALL updates from an actual OEM.


    one thing people dont relies..(Customer service wise) is that i can work for HTC give you **** service , get fired and go work for Samsung and give you the same **** service...


    People are idiots... and idiots are every where!!! UN-avoidable. ROLF!

    I work for Bell: people tell me Bell has the Worst CS ever,.,,, but i never had problems..

    my WP is with ROGERS... I NEVER got decent help from them.... but people tell me they are the best..yet.... I HATE THEM!...


    it all depends on who you are , who you talk too and how YOU handle the situation.


    go to a store and buy witch ever one YOU think is prettier .. LOL
    Obviously never been to an apple store. Service is not the same. AT&T is better than some other arrives cause they have their own huge warranty shops. I got an HD7 replacement from T-Mobile that was obviously broken. Never happened to me before. I was furious. The battery contacts were bent. The touchscreen only half worked, and it reboot itself 40x per hour.

    There is a difference in service and it's noticeable. It's my just about looks otherwise everyone would use HTC or Sense devices.

    HTC devices also tend to have worse reception than Samsung and ESP Motorola devices, as well.


    Sent from my iPod touch using Tapatalk
    01-31-2012 01:55 PM
  17. scottcraft's Avatar
    Apple store customer service is the best. I wish there was one closer to me.

    Sent from my Droid using Tapatalk
    01-31-2012 02:14 PM
  18. N8ter's Avatar
    Yeah. My Samsung Focus's reception wasn't really that much better than my HTC Titan. It was better, but only by a little bit. But the micro-usb port on the Focus is solid. Can't say the same for my HTC. Even the guy at the repair shop told me he often has to fix HTC and Motorola micro-usb ports.

    Then there's my wife's old Nokia feature phone. That thing's reception is so good it's embarrassing for our other phones.
    Being a little bit better can be the difference between holding a weak but usable GPRS signal for calls in a rural area and not being able to even send a text message. Not everyone lives in perfect reception, and some carriers are better than others, some buildings are better than others, some people have more things in their house that can interfere with the cell radio, etc. etc.

    Feature Phones usually are 2G devices, there are some 3G feature phones, of course, but most of them arent. Therefore a Feature Phone will show full 2G reception in an area where a 3G phone may show 1 bar of 3G. It really depends on the device and the area.

    Feature phone reception generally isn't comparable to smartphone reception - generally. You can always disable UMTS on a smartphone (with an OS that allows it) and enjoy a full edge signal even when 3G isn't that strong in many areas :P That would be a more apt comparison.
    02-01-2012 02:57 AM
  19. Stryfeno1's Avatar
    I tried everything...Uninstalling apps, soft reset, and hard reset. Nothing works.

    Well My phone is on its way back the second time from the repair center and it will be here tomorrow.

    Man, I will post the result...Not having a phone for almost 4 weeks is painful. I just hope it get fix.
    02-02-2012 08:30 AM
  20. Stryfeno1's Avatar
    It looks like HTC made good on their promise...They sent me back a brand new phone.

    Its works flawlessly. Its ashamed that their customer repair service is **** poor. But I'm glad I have a phone again.
    02-03-2012 11:57 AM
  21. Nataku4ca's Avatar
    Honestly its purely preference.

    I work for Bell: people tell me Bell has the Worst CS ever,.,,, but i never had problems..
    since you work for Bell, wanna fix my text messaging issue? i was suppose to get free text msg along with my plan a year ago but aside from fixing my caller ID and voice mail issue (they charged me =..=) they left the text as is costing me 10cents per text... :( good thing i don't text that much so i didn't notice until its like 9 month in lol

    --------
    to OP good to hear your issue has been resolved, having worked for a company in TW before I can tell you they almost never have enough ppl in cs department...
    02-03-2012 01:00 PM
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