1. pmhgeneral's Avatar
    Samsung Focus-AT&T
    Don't know what is going on here, When you turn up volume from vib to ring all of sudden you starting getting alerts like you have a email or text messages wainting and it doesn't stop ringing. This also happens when powering on the phone. I have not changed anything that I know of so I do not know what to do next. I did talk to at&t they think a hard reset may work. If I do it will I lose my contacts and pictures or can I save them some how.
    Any idea please let me know!
    Thanks the general,
    02-03-2012 05:49 AM
  2. TheWeeBear's Avatar
    Hi pmhgeneral, try removing the battery for a few seconds if you haven't already tried it.

    If you do a handest reset you will completly wipe your phone of everything and you will have to start from scratch setting everything up and reinstalling your apps. You will alose lose any game saves too.

    If you connect your phone to a PC via Zune you should be able to backup your photos, if you haven't already upped them to SkyDrive.

    Your app history and contacts should be stored on your live account which can be verified by signing into your account at windowsphone.com

    Try a battery pull first though as the reset is really a last resort action.
    pmhgeneral likes this.
    02-03-2012 05:55 AM
  3. pmhgeneral's Avatar
    Hi pmhgeneral, try removing the battery for a few seconds if you haven't already tried it.

    If you do a handest reset you will completly wipe your phone of everything and you will have to start from scratch setting everything up and reinstalling your apps. You will alose lose any game saves too.

    If you connect your phone to a PC via Zune you should be able to backup your photos, if you haven't already upped them to SkyDrive.

    Your app history and contacts should be stored on your live account which can be verified by signing into your account at windowsphone.com

    Try a battery pull first though as the reset is really a last resort action.
    ok I removed battery and still having problems, what do you think I should do next. If I put the volume to vib I have no arlets going off???
    Sorry I was out of town so I was not able to get back to earlier.
    02-18-2012 06:36 AM
  4. TheWeeBear's Avatar
    Hi pmhgeneral, to be honest I haven't a clue why you have non stop alerts, I've never heard of that before.

    If anyone has any suggestions for pmhgeneral before he does a phone reset, please feel free to chirp in. :)
    pmhgeneral likes this.
    02-18-2012 06:41 AM
  5. palandri's Avatar
    Could a 3rd party application be causing it? What applications have you installed?

    Myself, I wouldn't waste anymore time. I would just do a reset.
    pmhgeneral likes this.
    02-18-2012 07:43 AM
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