02-09-2012 10:44 PM
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  1. sp3ci4lk's Avatar
    I can't believe an AT&T rep said to stay away from WP because it's "buggy" and then tried to steer you toward Android (WTF?!). What is it with people and Android?! I love my WP, but I've also owned and used iPhones and Android phones, too, and Android is THE WORST. I'd be far more inclined to promote iPhone to my customers over Android; at least Apple's phones are nowhere near as buggy and glitched up as that silly green robot.

    On the topic of prepaid: Boost Mobile is horrible. Lousy customer service and slow 3G at best. I've been there -- done that. The best prepaid, in my experience, is T-Mobile, which I'm currently on; however, if your coverage is gonna be spotty, I've heard Straight Talk (on the AT&T network) isn't bad -- just wish they'd get a decent WP. I have a Radar 4G, but even a Lumia 710 on Straight Talk would probably be a fantastic low-cost smartphone option.
    aubreyq and jaded skies like this.
    02-04-2012 08:26 PM
  2. Winterfang's Avatar
    Android has the phones that people want, that's the deal with Android. I find myself salivating at those sweet phones like the RAZR and the Amaze and then take a look at the Lumia 710 and shake my head in shame./hyperbole.
    snowmutt likes this.
    02-04-2012 08:29 PM
  3. snowmutt's Avatar
    My local AT&T store is horrid for supporting WP. So I took my business down the interstate to Champaign IL where they were open to WP, even though they were not super knowledgable on it. They wanted the sales. They let us play with the phones, asked ME questions so they could learn more about them, and generally were a fun group. Now, I ended up getting our WP's on the Saturday after Turkey Day penny sale online, but when I upgraded my two kids phones, guess where I went and whose money they got?

    Glad to see you treated those sales losers exactly how they desearved. And I hope you do follow @JamesDax3 suggestion of turning them in to the district manager.
    palandri and jaded skies like this.
    02-04-2012 10:17 PM
  4. snowmutt's Avatar
    That's an important one that I missed. One year old phone that are taken care of sell easily on eBay.
    Yep. Already told my wife that she can expect me to waste a TON of money on a WP8 handset when they come out. That is why I am working real hard on getting a good case and keeping a screen protector on my "S", so I can recoup a little coin.
    02-04-2012 10:21 PM
  5. scottcraft's Avatar
    Well, consider some of the other smaller carriers who piggyback on Sprint/Verizon/AT&T networks. Like Ting, or Boost Mobile, or Virgin Mobile. But if you're wanting to stay with WP7, none of them would work unfortunately.

    There a two big advantages I see with being off-contract.

    1. Absolute carrier freedom. Give any carrier the finger at any time for any reason. Then move to another carrier.

    2. The ability to pick and choose the phone you want and *not* be stuck with it for two years. Who in the heck wants to be stuck with any smartphone for two years? It's painful to even think about. So, buy a phone outright, activate it, use it until you want another one. Get a new phone and sell the old one. You won't be out too much money on the first phone, really. And, the big thing is you always have the phone you want.
    That's an important one that I missed. One year old phone that are taken care of sell easily on eBay.
    You guys make some good points. Especially about being stuck with a phone two years. I generally get the itch at six months.
    02-04-2012 10:30 PM
  6. scottcraft's Avatar

    On the topic of prepaid: Boost Mobile is horrible. Lousy customer service and slow 3G at best. I've been there -- done that. The best prepaid, in my experience, is T-Mobile, which I'm currently on; however, if your coverage is gonna be spotty, I've heard Straight Talk (on the AT&T network) isn't bad -- just wish they'd get a decent WP. I have a Radar 4G, but even a Lumia 710 on Straight Talk would probably be a fantastic low-cost smartphone option.
    AT&T isn't bad here, so Straight Talk might be an option.
    02-04-2012 10:31 PM
  7. palandri's Avatar
    You guys make some good points. Especially about being stuck with a phone two years. I generally get the itch at six months.
    I think all of us phone geeks do. :D
    5tephen, aubreyq and jaded skies like this.
    02-04-2012 10:39 PM
  8. Honestabebread's Avatar
    I don't know about AT&T, but at Verizon we don't get any money for what phone you buy. You buy the LG Enligthen running FroYo for $1, the Samsung Galaxy Nexus for $299, the Trophy for $120, we still get the same amount in comission: nothing. Our comission is paid out on contracts and accessory sales.
    02-04-2012 11:12 PM
  9. anonymous3498571's Avatar
    If there was a discounted monthly rate if you didnt get a subsidized phone on AT&T, I'd consider just paying full price.

    But with subsidized phones, you can still sell them after 6 months to get some money towards buying a newer unsubsidized phone.
    aubreyq likes this.
    02-05-2012 12:50 AM
  10. 1jaxstate1's Avatar
    This should put a end to the notion that.people are sales people are pushing android because they receive some type of bigger bonus.
    I don't know about AT&T, but at Verizon we don't get any money for what phone you buy. You buy the LG Enligthen running FroYo for $1, the Samsung Galaxy Nexus for $299, the Trophy for $120, we still get the same amount in comission: nothing. Our comission is paid out on contracts and accessory sales.


    Sent from my Galaxy S II
    02-05-2012 01:03 AM
  11. ninjaap's Avatar
    This should put a end to the notion that.people are sales people are pushing android because they receive some type of bigger bonus.



    Sent from my Galaxy S II
    Yeaaaaah... I don't think that was even a "notion". When a person walks in and says I want a WP and the salesperson pushes android to the point that the customer walks out, its called stupidity.
    02-05-2012 02:24 AM
  12. alpinestars1z's Avatar
    On the topic of prepaid: Boost Mobile is horrible. Lousy customer service and slow 3G at best. I've been there -- done that. The best prepaid, in my experience, is T-Mobile, which I'm currently on; however, if your coverage is gonna be spotty, I've heard Straight Talk (on the AT&T network) isn't bad -- just wish they'd get a decent WP. I have a Radar 4G, but even a Lumia 710 on Straight Talk would probably be a fantastic low-cost smartphone option.
    I'm using my Titan on Straight Talk. Before that, I used the iPhone 4 on there too. I mean, technically you're not supposed to use any other phone except the one they give you, but you can take the SIM out and put it in another phone. There are a few catches though.
    02-05-2012 02:45 AM
  13. speedtouch's Avatar
    I'm using my Titan on Straight Talk. Before that, I used the iPhone 4 on there too. I mean, technically you're not supposed to use any other phone except the one they give you, but you can take the SIM out and put it in another phone. There are a few catches though.
    And they would be...?
    02-05-2012 03:28 AM
  14. scottcraft's Avatar
    According to this link: Welcome | Straight Talk | Bring Your Own Phone you can buy a gsm phone and get a sim from straighttalk and use it. Very interesting.
    02-05-2012 03:36 AM
  15. alpinestars1z's Avatar
    And they would be...?
    • Customer support is terrible. As long as you don't have to deal with them you'll be okay.


    • You need to buy one of their phones, but not just any, it has to be a specific model. Most people go with the E71. You activate it, then you can SIM swap, but even after you swap, you'll still need to keep that Straight Talk phone. Even though the SIM works on other phones, their system still ties your SIM to your Straight Talk phone. If someone were to activate new service using your Straight Talk phone, your SIM will deactivate. So most people just throw the E71 in a drawer.


    • Unlimited data is not really unlimited. They're not telling us what the limits are, but it seems to be 2GB per month, and no more than 70MB (possibly 100MB) per day. If you get cut off for exceeding their hidden data limits, you might be able to get reinstated once, but after that, they may just cut off your entire service, no refund.


    • MMS. MMS can work, but you need to change some settings. However, many Windows Phones do not let you change any MMS settings, just APN settings (you need to change APN settings also btw). My Dell Venue Pro had a diagnostic menu where I could edit MMS settings, but my HTC Titan does not. So I can MMS on my DVP, but not on my Titan. :mad:


    • Might not get LTE in the future.


    I think that's it. But if you're not worried about those things (I'm not) it's worth the savings.

    Another alternative might be Red Pocket/Jolt Mobile. They also use the AT&T network. $60 for unlimited Talk/Text/2GB data (they actually tell you the data limit) and no buying a Nokia to activate then throw in a drawer to gather dust deal. I heard Jolt's customer service is better, but I heard Red Pocket you'll have an easier time finding discounts on refills. 3G is throttled to 1-2Mbps, though some have gotten as much as 3Mbps. AT&T prepaid coverage only, so no roaming.
    02-05-2012 03:47 AM
  16. kevm14's Avatar
    According to the person who was selling the phone.

    Sent from my Galaxy S II
    But they don't know anything about the phone. They just know it's not Android. And at one of the AT&T stores I visited, they were still talking about pre-nodo phones as far as I could gather. Then, after I appeared to know so much about WP7, Mango and the Titan, one of them asked if I worked for MS. As if someone who actually knows something about WP7 must work for MS. That really bothered me.
    jaded skies and aubreyq like this.
    02-05-2012 07:26 AM
  17. palandri's Avatar
    There's also H2O Wireless thaT uses the AT&T network. They sell their SIM cards and refil cards at Best Buy: https://www.h2owirelessnow.com/pageC...php?page=index
    02-05-2012 08:53 AM
  18. alpinestars1z's Avatar
    There's also H2O Wireless thaT uses the AT&T network. They sell their SIM cards and refil cards at Best Buy: https://www.h2owirelessnow.com/pageC...php?page=index
    I wouldn't recommend them. The people on Howard Forums are having issues with them--they'll cut you off if you go over the limit on "unlimited" calls or texts and they've slowly been dropping the amount of data included on their $60 plan from 3GB to 2GB and then 1GB when I last checked. Customer service is also poor, so actually a lot of people were porting over to Red Pocket. Enough people were porting over to Red Pocket that I think they got overwhelmed with number ports that people said their ports were taking longer than usual.

    If anyone's considering a prepaid service or MVNO, you might want to head over to Howard Forums and read other people's opinions before taking the plunge. I'm just trying to summarize best I can what I've read the past few months.


    But they don't know anything about the phone. They just know it's not Android. And at one of the AT&T stores I visited, they were still talking about pre-nodo phones as far as I could gather. Then, after I appeared to know so much about WP7, Mango and the Titan, one of them asked if I worked for MS. As if someone who actually knows something about WP7 must work for MS. That really bothered me.
    On Topic: Lol, that's really annoying. So on that basis, all the sales people at carrier stores must work for Google since they always push Android.
    palandri, kevm14, aubreyq and 1 others like this.
    02-05-2012 02:09 PM
  19. sp3ci4lk's Avatar
    Android has the phones that people want, that's the deal with Android. I find myself salivating at those sweet phones like the RAZR and the Amaze and then take a look at the Lumia 710 and shake my head in shame./hyperbole.
    BUT...THEY...DON'T...EFFING...WOOOOORK...because ANDROID IS CRAP!!!

    O!M!F!G!

    I get liking the phones and all, but seriously....ANDROID IS CRAP!!!

    Putting Android on phones like those you mentioned is like...crapping on a cracker!
    aubreyq and jaded skies like this.
    02-05-2012 03:20 PM
  20. based_graham's Avatar
    Microsoft is smart thats why in my honest opinion they should work with one carrier at a time. If the Nokia 900 was released on all carriers some representatives will pull potential consumers away from the product because they were less trained on how to sell it.

    With Microsoft and Nokia working closely with T-mobile and AT&T allows them to carefully monitor sales and make sure representatives are properly trained on the platform before moving onto the next carrier.

    I think thats the best approach.
    02-05-2012 04:56 PM
  21. alpinestars1z's Avatar
    Microsoft is smart thats why in my honest opinion they should work with one carrier at a time. If the Nokia 900 was released on all carriers some representatives will pull potential consumers away from the product because they were less trained on how to sell it.

    With Microsoft and Nokia working closely with T-mobile and AT&T allows them to carefully monitor sales and make sure representatives are properly trained on the platform before moving onto the next carrier.

    I think thats the best approach.
    It kind of sucks though, because I know there's quite a number of people who are on T-Mobile but want the 900 and are not willing to go to AT&T.
    scottcraft and aubreyq like this.
    02-05-2012 04:59 PM
  22. theefman's Avatar
    Android has the phones that people want, that's the deal with Android. I find myself salivating at those sweet phones like the RAZR and the Amaze and then take a look at the Lumia 710 and shake my head in shame./hyperbole.
    Personally I would be salivating at the thought of that kind of hardware running an OS that is as smooth and stable as WP7, and rather than just barely making android tolerable how that hardware will really make WP7/8 sing.
    Last edited by theefman; 02-07-2012 at 03:18 PM.
    jaded skies likes this.
    02-06-2012 10:41 AM
  23. mdameron's Avatar
    I love my WP7 but there are plenty of people who think it's dead in the water. The salesman probably is one of those and thought you were the uninformed one, trying to buy a dead phone plateform.
    02-07-2012 02:03 PM
  24. alpinestars1z's Avatar
    I love my WP7 but there are plenty of people who think it's dead in the water. The salesman probably is one of those and thought you were the uninformed one, trying to buy a dead phone plateform.
    Lol, I don't think it's dead. You know what I think is dead (or will be)? BlackBerry. :P
    jaded skies and aubreyq like this.
    02-07-2012 03:46 PM
  25. alexblfc's Avatar
    You know, stories like this really **** me off. I'm stuck here applying for countless jobs as sales reps in orange, o2, vodafone, t-mobile, 3 etc. Yet every time i get the "You haven't had enough customer sales experience" response, which drives me insane because at the end of the day I'm 100% sure i know more about mobile phones and technology than the three people working there who ALL have iPhones (Says a lot about them). All carriers seem to care about is sales experience, not the actual ability to differentiate between OS', screen technology, processor tech, upgrade paths, new and rumoured devices etc. Really annoying when i see stories like yours, how the **** are these IDIOTS employed and I'm not?! ARRRRGHGHGH
    jaded skies and aubreyq like this.
    02-07-2012 04:44 PM
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