1. UIPharm13's Avatar
    First time ive had a real issue with my HTC Trophy

    if I keep touching the phone while its illuminated i dont have a problem, but when it goes dark and I would typically be able to hit the power button and wake it up it won't come back around and requires a battery pull.

    Anyone experience this before? Any help short of a hard reset? Ill take it to VZW tomorrow but I have a feeling they wont know any more than I already do.

    Thank you in advance.
    02-19-2012 08:55 PM
  2. selfcreation's Avatar
    hey UIPharm13
    :D :D Welcome along to WPCENTRAL :D :D

    ive notice a phew other people complain about the same problem regarding HTC`s Phones.

    i think the problem may be with your Phisical button! if you bring it in to VZW they should be able to exchange/repair it. unless you broke it your self with phisical or water damage.

    this happends to me with my Samsung focus some times , i need to push the button a couple times to get it to turn on.

    good luck :)

    PS: i dont think a hard reset would fix this.
    02-20-2012 09:01 AM
  3. dtboos's Avatar
    It should definitely not be happening, so like Selfcreation said, I would return it due to faulty power button.

    Thats the main complaint I've heard about the titan is the flimsy/poorly designed physical buttons.
    02-20-2012 10:32 AM
  4. UIPharm13's Avatar
    Thank you for the replys. I've gone into VZW and they will be shipping me a new one. As long as everything transfers over I can't be upset with a shiny new wp - love the OS, not so much HTCs build quality. Now if only this were 4g & FFC...

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    02-20-2012 07:10 PM