1. Judge_Daniel's Avatar
    Le sigh...

    I was extremely excited to see a AMA (ask me anything) from an AT&T salesperson who seemed to be really friendly, but once again I was disappointed on the Windows Phone front.

    Check out our convo, here. :(

    I think I've decided to let it go, since I don't really know how I could change her opinion, anyway. Any ideas?
    04-01-2012 05:47 PM
  2. bobsentell's Avatar
    I point back to the fact this is some guy on the internet. He could indeed be an at&t rep, but that doesn't mean anything. If the guy is an iOS or Android fanboy, Nokia could pay them $10,000 to use the Lumia 900 and they'd still hate it.
    alex6272 likes this.
    04-01-2012 05:52 PM
  3. eggdrop's Avatar
    That's pretty funny. I remember when iOS fanboys used to say the exact same thing about Android. That changed eventually. I think that the OS has potential to wow people once they actually see it. I know most of my friends had to give MS credit once they saw how fast I could do some things.

    Sent from my SGH-i937 using Board Express
    04-01-2012 06:50 PM
  4. canesfan625's Avatar
    I like this guy. Says its not a lack of knowledge then proves he has no clue what he is talking about. I wouldn't expect anything less from ATT
    alpinestars1z likes this.
    04-01-2012 07:57 PM
  5. bobsentell's Avatar
    Considering I have seen more reps saying the opposite, this is an outlier. Even Apple has their naysayer (well, um, I guess that would be us).
    04-01-2012 09:48 PM
  6. Judge_Daniel's Avatar
    Considering I have seen more reps saying the opposite, this is an outlier. Even Apple has their naysayer (well, um, I guess that would be us).
    That's true. Seeing one bad example doesn't mean the consensus is bad. I was just hoping to hear some good from her, since she sounded so positive in her previous posts.
    04-01-2012 10:49 PM
  7. InfectedPhreak's Avatar
    I left a comment asking for a POV on how WP is inferior to Android. I can see where it's inferior to iOS, which in many ways it's really not. Having to flip through apps and a grid of icons to constantly receive information is not as simple as unlocking the device and having all your information right there. Even the setup of the Me tile, and People Hub is a lot better then having to open Twitter and Facebook applications unless they use cross platforms like Tweet Deck or Seesmic. Which even then, those are applications whereas on WP it's all integrated.

    With all that being said, you can even say that iOS is inferior to Android. Smart phones are about receiving information the fastest and easiest making our lives less complicated. Android has widgets that display common information like weather and other stuff that we don't need to be flipping through everything to find out. So some could argue that even iOS is inferior to Android in some aspects.
    04-01-2012 11:50 PM
  8. eastbayrae's Avatar
    The main issue I see is that Apple has people so crazy for apps the handset is nothing more then an app viewer. I want a simple easy to use phone with an uncomplicated ecosystem. Hence, the reason I use my WP7 and love it. I have used iPhones and various versions of Androids and really didn't care for them.
    04-02-2012 01:32 AM
  9. WinPhan7's Avatar
    WP has its own group of Fanboys. Windows+Phone+Fan=WinPhan We are trying to build up the reputation of WP owners as techies with great devices who love them. We are trying to bring basic street cred to our device and us as users. Why should we always have to legitimize WP? The truth is that we know it's incredible and versatile, but lacks WP lacks the credibility that overly excited Fandroids and iFans create within their own ecosystem. We as WP owners must get together as a large group, and show our over the top love for our ecosystem. We have the opportunity to help MS by touting our WinPhan love. Join us in the WinPhan Movement!

    Sent from WinPhan7.5! using Board Express
    Diamondx_8 likes this.
    04-02-2012 07:26 AM
  10. keyboardP's Avatar
    A quote from her:
    If the customer wants a Windows phone I ask why and push them in either direction away from Windows.
    Think she might be trolling.
    04-02-2012 08:04 AM
  11. 1jaxstate1's Avatar
    I've never understood the point of trying to force WP7 on anyone. Either they want to use it or they don't.
    04-02-2012 08:21 AM
  12. J4rrod's Avatar
    That last argument is so stupid, "loses to Android in customizability, loses to iOS in simplicity." All you had to say was "wins against Android in simplicity, wins against iOS in customizability." I wouldn't have been able to hold my tongue, err, fingers. I would've just went off, called him out for the close minded moron he is, told him to enjoy his lifeless sea of icons UI, malware, and boringness, and logged off.
    04-02-2012 08:51 AM
  13. J4rrod's Avatar
    In fact, how would I go about contacting this guy?
    04-02-2012 08:52 AM
  14. keyboardP's Avatar
    I've never understood the point of trying to force WP7 on anyone. Either they want to use it or they don't.
    I think it's about giving a fair, unbiased representation to customers and letting them make their own minds up. WP isn't for everyone, just like Android/iOS isn't. But I see a sales rep's job to be one where they provide objective information about the platform to customers and let the customers decide. Of course, if the customer wants the rep's opinion, then that's a different story but it shouldn't be the rep's job to knowingly push a customer away from a device based on personal preference.
    04-02-2012 10:16 AM
  15. selfcreation's Avatar
    Honestly I absolutely hate them. I see them as windows last ditch effort to grab some market share. The phones are fast but they have limited functionality due to a lack of apps.
    if only he gave a relevant reason aside from APPS!.. please... i absolutely hate it cause of lacks of apps is basically what he said.

    but he finds them fast .. so in other words , he likes it cause its fast but hates it cause it doesn't have a baby monitor or hair growing app.
    04-02-2012 10:20 AM
  16. keyboardP's Avatar
    if only he gave a relevant reason aside from APPS!.. please... i absolutely hate it cause of lacks of apps is basically what he said.

    but he finds them fast .. so in other words , he likes it cause its fast but hates it cause it doesn't have a baby monitor or hair growing app.
    The main 'apps' I can see some consumers missing are the social games like WWF and Draw Something. I think if MS can get Zynga and other companies on board to create social games that work across iOS/Android and WP, they'd have a much better chance of selling devices. However, other than those social games, I don't think there really is a lack of apps - main ones are mostly covered.
    04-02-2012 10:23 AM
  17. theefman's Avatar
    Last time I listened to a mobile sales rep was.....never? Really should be common knowledge now that sales reps in general are there only to make a sale and have no knowledge of what they are selling. No excuse for listening to them and the people I have met that have done so have always regretted the decision. People just need to take their brains off automatic and try utilising that huge muscle now and again.
    04-02-2012 10:44 AM
  18. keyboardP's Avatar
    Unfortunately, the non-techie majority don't usually read reviews and such, so if a sales rep says a device is bad, they tend to take their word for it.
    04-02-2012 11:49 AM
  19. bobsentell's Avatar
    "There's no apps!"

    Well, yeah. Microsoft builds those features into the OS itself!
    04-02-2012 12:47 PM
  20. evilrobot's Avatar
    WP has its own group of Fanboys. Windows+Phone+Fan=WinPhan We are trying to build up the reputation of WP owners as techies with great devices who love them. We are trying to bring basic street cred to our device and us as users. Why should we always have to legitimize WP? The truth is that we know it's incredible and versatile, but lacks WP lacks the credibility that overly excited Fandroids and iFans create within their own ecosystem. We as WP owners must get together as a large group, and show our over the top love for our ecosystem. We have the opportunity to help MS by touting our WinPhan love. Join us in the WinPhan Movement!

    Sent from WinPhan7.5! using Board Express
    I keep seeing these posts, but no info on how to actually 'become a winphan'. Is there a website or something?
    04-02-2012 01:23 PM
  21. 1jaxstate1's Avatar
    Most reps will push what they use. I don't think once MS apps their reps into stores, they will point out the strong points of Android and iOS over WP7.

    As far as apps go, I think it's more than the social apps. We it is for people who are out of HS. Pretty much all banks have apps for iOS/Android, credit card companies, insurance companies, and local business have apps for iOS/Android, but not many have them for WP7. Also when dealing with apps, if they are going to be released, it's pretty much it's a sure bet it's coming to Android and iOS, but a lot of devs play the "wait and see" with WP7.


    The main 'apps' I can see some consumers missing are the social games like WWF and Draw Something. I think if MS can get Zynga and other companies on board to create social games that work across iOS/Android and WP, they'd have a much better chance of selling devices. However, other than those social games, I don't think there really is a lack of apps - main ones are mostly covered.
    04-02-2012 01:35 PM
  22. keyboardP's Avatar
    Most reps will push what they use. I don't think once MS apps their reps into stores, they will point out the strong points of Android and iOS over WP7.

    As far as apps go, I think it's more than the social apps. We it is for people who are out of HS. Pretty much all banks have apps for iOS/Android, credit card companies, insurance companies, and local business have apps for iOS/Android, but not many have them for WP7. Also when dealing with apps, if they are going to be released, it's pretty much it's a sure bet it's coming to Android and iOS, but a lot of devs play the "wait and see" with WP7.
    Yes, I've found that to be true. WP is generally a lower priority for banks local companies. But regardless of it being in HS or not, I'd say social games are bigger than those who bank on their mobile phones. If I had a choice of being able to bring Angry Birds, WWF, Draw Something etc.. to WP at the same time as other platforms, I'd take that over bank/insurance/local business apps. Of course, the best situation would be to actually have WP seem important enough to have all apps the other two platforms have :D
    04-02-2012 01:49 PM
  23. jfa1's Avatar
    MS recently indicated they are gpoing to be poshing the developers of the "must have" programs not yet on the platform to get their apps on board. Hopefully that push will bear much fruit!
    04-02-2012 09:24 PM
LINK TO POST COPIED TO CLIPBOARD