1. cba191's Avatar
    I was having some issues with my Zune software. (Running Windows 7). It wasn't finding all my music, and it was bugging me. So, using my infinite wisdom, I uninstalled Zune and reinstalled it. Everything went flawlessly. I go to my collection, and it is completely empty. I can't get the software to find anything!

    iTunes----7,000 songs
    Zune-----0 songs

    This is annoying
    Last edited by cba191; 04-16-2012 at 03:05 AM.
    04-16-2012 02:24 AM
  2. txaggies07's Avatar
    Go into the settings. Zune uses the Windows 7 libraries by default. Either add your iTunes folder to your Windows library, or use the zune option to manage separately from libraries and add the iTunes folder there.
    04-16-2012 04:55 AM
  3. cba191's Avatar
    I have the correct folders selected, but nothing shows up in my collection.

    Sent from my Lumia 900 using Board Express
    04-16-2012 05:48 AM
  4. Seketh's Avatar
    I have the correct folders selected, but nothing shows up in my collection.

    Sent from my Lumia 900 using Board Express
    Do you have all your music in M4A? Try to reinstall QuickTime, there's probably a conflict with the codecs.

    If not, check if Windows Media Player sees your music. If it doesn't, it's an issue with your libraries.
    04-16-2012 06:44 AM
  5. ousooner314's Avatar
    Did you purchase your music via iTunes? If so, Zune (or any software for that matter) could have issues picking up DRM-enabled iTunes music files.
    04-16-2012 07:35 AM
  6. cba191's Avatar
    Uninstall first, then reinstall? Everything is ripped.
    04-16-2012 11:41 AM
  7. KingCrimson's Avatar
    You're holding it wrong.
    04-16-2012 12:26 PM
  8. ousooner314's Avatar
    Uninstall first, then reinstall? Everything is ripped.
    Are you able to manually play those music files in Zune by right-clicking a song (from Windows Explorer) and opening with Zune?
    04-16-2012 01:21 PM
  9. cba191's Avatar
    Are you able to manually play those music files in Zune by right-clicking a song (from Windows Explorer) and opening with Zune?
    yup. It opens zune and plays it, but there's still nothng in my collection.
    04-16-2012 01:32 PM
  10. ousooner314's Avatar
    yup. It opens zune and plays it, but there's still nothng in my collection.
    You've probably already tried this, but here's some instructions I found on Yahoo Answers (source link at the bottom) to import music from the iTunes Library. It involves selecting some Advanced Settings, so I hope this helps!

    If your iTunes library does not automatically migrate to your Zune library, you must manually add your iTunes folder to the list of monitored folders.

    To add a folder to the Zune library, follow these steps:
    1. Open the Zune software.
    2. On the Options menu, click Add Folder to Library.
    3. Zune shows a list of the folders that it currently checks for new media files. To add a folder to the list, click Add Folder, select the folder that you want to add, and then click OK.
    4. Click Advanced Options.
    5. Make sure that the Add files, playlists, and ratings from another media player to library check box is selected.
    6. Click OK.

    Source: Can you move itunes music to the zune? - Yahoo! Answers
    04-16-2012 02:14 PM
  11. gapost's Avatar
    Looking at the Settings in Zune, it looks like it may be pulling info from your Windows Media Libraries. Do you have Windows Media Player installed and does it see your music? I would start there.
    04-16-2012 02:31 PM
  12. cba191's Avatar
    That's not working either
    04-16-2012 02:31 PM
  13. gapost's Avatar
    That's not working either
    Then it's an issue with WMP. I would google seach for "rebuild windows 7 media center library" and try to rebuild your WMP library.
    04-16-2012 02:57 PM
  14. ousooner314's Avatar
    That's not working either
    Give this a shot - How to Migrate your iTunes library to Zune.... It covers the process of migrating from iTunes to Zune.
    04-16-2012 03:00 PM
  15. cba191's Avatar
    Give this a shot - How to Migrate your iTunes library to Zune.... It covers the process of migrating from iTunes to Zune.

    This one did it! Thank you.
    04-16-2012 05:09 PM
  16. cba191's Avatar
    Craziest thing ever! The songs and albums are there, but they're slowly disappearing! It's gone from 425 albums down to 388 now?
    04-16-2012 05:39 PM
  17. cba191's Avatar
    378 albums now. WTF?!?
    04-16-2012 06:30 PM
  18. Welve's Avatar
    can you identify the music that is disappearing?
    04-16-2012 10:32 PM
  19. cba191's Avatar
    pretty much the stuff I was looking for.
    04-16-2012 10:41 PM
  20. PG2G's Avatar
    Just curious, if you setup Zune to watch a different folder than iTunes and copy some of your iTunes music into there, does it stay?
    04-16-2012 10:50 PM
  21. cba191's Avatar
    I think I figured out a workaround. I created a new folder and moved all my music over. Let's hope it stays.
    04-16-2012 11:07 PM
  22. MSUHitman's Avatar
    Make sure the music isn't in something like .wav format. Many of the digital video game soundtracks I get free with games are .wav files now for the audio quality but the Zune software can't find them. I use Switch Sound File Converter to convert them to MP3.
    12-05-2014 01:42 AM
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