Windows 8 Won't Recognize WP7

parion

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Aug 8, 2012
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Hey, new here! Have had a HD7 for about years now. I'm using my old laptop while my new one is fixed up. My old laptop has Windows 8 installed and I wanted to listen to some music. I plugged in my WP into the USB port and it won't recognize the device. What do I do? :confused:
 

Sergio The One

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Jul 18, 2012
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Weird!

Hello there...

It's weird that your device is not being recognized because I have Windows 8 Release Preview and I can confirm that it works as it should.

You may have a bad installation of the driver... I think I would go to device manager and remove the device altogether and connect it again.

Hope it helps!
 

AMPed126

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Jun 7, 2012
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The music app won't work but the Zune software will. You will most likely have to remove the drivers and reinstall them, I have windows 8 on a desktop I think its the consumer preview and I can assure you that it does work, thats where I always plug my phone in, only difference is im using a lumia 900 but it should not matter I don't think.

Sent from my Lumia 900 using Board Express
 

CJ Thunder

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Feb 16, 2011
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Nope... the Music app will not recognize your device. You'll have to use the regular Zune software.

I have been using 8 for over six months, this is correct.

The music app won't work but the Zune software will. You will most likely have to remove the drivers and reinstall them, I have windows 8 on a desktop I think its the consumer preview and I can assure you that it does work, thats where I always plug my phone in, only difference is im using a lumia 900 but it should not matter I don't think.

Sent from my Lumia 900 using Board Express


Sucks, but I bet this is what will do it.
 

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