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  1. ebenezercm's Avatar
    I have a Nokia Lumia 800 with Windows Phone 7.5. Stupidly I have accidentally managed to delete my 'linked inbox' tile while trying to sort out a problem with the updating of one of the email accounts (I had unlinked them), and cannot seem to restore access to any of these accounts, They are are still evidently stored somewhere, but where? And how can I access them?
    Last edited by ebenezercm; 09-18-2012 at 12:59 PM. Reason: emoticons misplaced
    09-18-2012 12:50 PM
  2. Nataku4ca's Avatar
    have you checked settings->email accounts and see if they are there? also when u said u deleted your linked inbox, is it just on the home screen or on the app list screen as well?
    09-18-2012 12:54 PM
  3. Old_Cus's Avatar
    Try checking "L" on your app list, it should be listed there.
    09-18-2012 01:10 PM
  4. ebenezercm's Avatar
    Try checking "L" on your app list, it should be listed there.
    Thank you - I have tried this - I have a 'linked inbox' item, but sadly it goes nowhere :-(
    Last edited by ebenezercm; 09-18-2012 at 02:05 PM. Reason: adding thank you
    09-18-2012 02:04 PM
  5. ebenezercm's Avatar
    have you checked settings->email accounts and see if they are there? also when u said u deleted your linked inbox, is it just on the home screen or on the app list screen as well?
    Thank you - unfortunately they are gone from my app list as well as the home screen. They are still somewhere on the device, because if I tried to add one of the email accounts again, I am told I cannot do so as it already exists.:-(
    Last edited by ebenezercm; 09-18-2012 at 02:08 PM. Reason: clarification
    09-18-2012 02:08 PM
  6. sconrad308's Avatar
    Did you rename the linked inbox to something else under the settings. If so it will be under that name in the app list.
    The other option is to delete those email accounts under the email settings and readd them.
    09-18-2012 03:27 PM
  7. ebenezercm's Avatar
    Did you rename the linked inbox to something else under the settings. If so it will be under that name in the app list.
    The other option is to delete those email accounts under the email settings and readd them.
    Thank you but no use, I'm afraid ...

    I didn't rename the linked inbox - I kept the name 'linked inbox'.

    Unfortunately I don't have the option to delete the email accounts - they are greyed out under the email settings.
    09-18-2012 05:48 PM
  8. sconrad308's Avatar
    Unfortunately I don't have the option to delete the email accounts - they are greyed out under the email settings.
    Were they greyed out because they were syncing? I know they grey out when they are syncing.
    09-18-2012 07:01 PM
  9. ebenezercm's Avatar
    Were they greyed out because they were syncing? I know they grey out when they are syncing.
    No, they weren't syncing - they are greyed out all the time.
    09-19-2012 03:15 AM
  10. ebenezercm's Avatar
    Good news - the staff at Carphone Warehouse in Crewe have solved the problem - once the device was turned off and then on again the email accounts no longer appeared greyed out. Silly me not to have tried it myself :blush:.
    09-20-2012 05:48 AM
  11. Old_Cus's Avatar
    I'm glad you got it solved.
    09-20-2012 09:45 AM
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