1. jasqid's Avatar
    Hello folks. I was wondering if I could post my current situation and have some of you give me some insight. I signed up for Verizon Sept 14 on iPhone 5 pre-order day and ordered 4 iphones. 2 i5s and 2 regular 4 (the 8GB 4's were free). To shorten the very longer story and the 45 days of mulling this decision over I'll just say I am DONE with SPRINT and NEEDED to move to a better carrier for us. I could spend pages of text on that alone...

    However, I am (was) an HTC Arrive user. So was the wife. I really like WP (but hated the lack of Sprint support for the device). If the I5 does not work for me personally, what could I expect for getting an exchange? Or a swap to one of the new HTC 8x, s, abc phones?

    I was with sprint for 14yrs. Never owned an iPhone, so the eco-system is new to me. After setting up the 2 fours that came this week for the kids, and upgrading to iOS6, it left me feeling un-easy with my decision. They all love them, so this is just about me.

    I know many of you are wondering even why I did this at this moment and couldnt wait it out for the WP8 hardware to launch... that is just part of the long decision I mulled over and there were other factors besides my personal preference that outweighed... me. I waited this long to see what Nokia and others were going to announce, but shipping WP8 in NOV just puts it too far out.

    That said, the carrier change I (and wife) am hugely happy with. Hardware... I am really worried if I made the right move. So, those of you with any experince in a situation in which you got a new phone and didnt like it, how does that work? If the WP8 phones dont ship till November I beleive that is outside an exchange window.

    Do I try to sell the i5 on ebay? Use the new HTC buy back? Find a friend to swap? I may be making a mountain out of a mole hill here but my celluar life has been pretty mundane for the last 14 years. I may end up liking the i5... I get the feeling I might not.

    Anyone taking the time to read this and respond, I thank you greatly!
    09-20-2012 03:10 PM
  2. willied's Avatar
    You should have a 14 day window to return it if you don't like it. You have to pay restocking fees, I believe. If you wait longer and you don't like then sell it on eBay and buy something else.
    09-20-2012 03:26 PM
  3. independentvolume's Avatar
    You should have a 14 day window to return it if you don't like it. You have to pay restocking fees, I believe. If you wait longer and you don't like then sell it on eBay and buy something else.
    That will do him no good. There still aren't any wp8 options available.
    09-20-2012 04:05 PM
  4. jasqid's Avatar
    That will do him no good. There still aren't any wp8 options available.
    Yeah, thats the offical speech I got from Verizon about 14 day return, but he also told me a store could "make an exception on a case-by-case basis". I've read about some people having success at selling a phone on ebay and using the funds towards a new phone. tTat may be the situation I find myself in. I figure I just may have to pay full price for their WP8. ARGH!!!

    Its not like Im going to cancel the entire line I'm porting...

    I also read the Returns&Exchanges terms in MyVerizon. It says I have 14 days to cancel the service... and then under exchanges it says "a user is allowed ONE exchange". Nothing tying the 14 day cancellation to exchange though... unless I misunderstand the leagalease.
    09-20-2012 04:28 PM
  5. Frenzytom's Avatar
    Selling the iPhone 5 will still get you a huge profit (granted you got the phones subsidized). You can probably get the latest WP8 phones in Nov(?) and buy them outright with the cash and possibly get a few NFC accessories to boot with the money left over. Ebay is good for that and Apple products do hold it's value (if kept in good condition).

    Good luck.
    09-20-2012 04:56 PM
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